MHPAEA Market Conduct Examiner (FPA 3) (Non-Perm)
Company: State of Washington
Location: Olympia
Posted on: February 2, 2025
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Job Description:
This recruitment will remain open until February 16, 2025. The
agency reserves the right to make a hiring decision at any time
after the initial screening date on January 29, 2025. It is in the
applicant's best interest to submit materials as soon as
possible.
Make your application after reading the following skill and
qualification requirements for this position.
Make a Difference: Protect Consumers & Join Our Dynamic Team!
The Office of the Insurance Commissioner (OIC) seeks two motivated
and qualified individuals for the MHPAEA Market Conduct Examiner
(Functional Program Analyst 3) (Non-Permanent) positions. These
roles are within the Company Supervision Market Conduct Division
and offer the chance to work from our Tumwater Office.
This non-permanent position is expected to last approximately 12
months.
WHY OIC?
Meaningful work: Ensure a healthy insurance market & protect
Washington consumers.
Impactful career: Make a daily difference in the lives of countless
Washingtonians.
Small agency, big opportunities: Gain a holistic understanding of
our mission and build strong relationships with colleagues.
Flexible work options: Hybrid work opportunities.
About the Position
Are you passionate about making a real impact on mental health and
substance use parity in the insurance industry? The MHPAEA Market
Conduct Examiner role offers a unique opportunity to help the
Washington State Office of the Insurance Commissioner verify that
insurers, HMO's, and other licensed entities comply with vital
regulations. In this non-permanent position, you'll be responsible
for reviewing market conduct practices to protect consumers and
enhance mental health parity efforts in Washington State.
The role is ideal for someone who thrives in a fast-paced,
independent environment and is eager to learn quickly. While there
is a steep learning curve, you will receive clear, hands-on
training to help you succeed. We're looking for a proactive,
self-starting individual who embraces challenges, is open to
feedback, and is ready to make an immediate impact. If you're
motivated to contribute to meaningful work and grow in a dynamic
field, we encourage you to apply!
This recruitment may be used to establish a qualified pool of
candidates for Functional Program Analyst 3 vacancies in the next
sixty days.
This is a Washington General Service position. The monthly salary
range for this position is $4,987 - $6,705.
Benefits & Perks
Comprehensive benefits package: Health, dental, vision, retirement,
paid leave (vacation, sick, etc.) and much more!
Supportive work environment: We value diversity, professional
growth, and collaborative atmosphere.
Wellness programs: Invest in your well-being with on-site resources
and initiatives.
Work-life balance: Flexible schedules with telework
opportunities.
Public service fulfillment: Contribute to a cause that matters and
feel the satisfaction of serving the public good.
Training & Development: Continuously learn and grow with tuition
reimbursement. Public Service Loan Forgiveness, and other
programs.
Free parking (Tumwater) & Public transportation pass (Thurston
County): Save on commuting costs.
And more! Explore our website for additional benefits:
https://www.insurance.wa.gov
The duties of the position include, but are not limited to:
Performing Continuum market analysis activities and market conduct
Continuum actions or examinations of insurers, HMOs, HCSCs,
Carriers, HCBMs, and other regulated entities doing business in
Washington state.
Verifies that licensed insurers and other entities are operating
within the scope of their license and in compliance with Washington
state statutes and regulations relating to conduct in the
marketplace.
Assessing how well individual insurance companies and other
licensed entities that make up the insurance marketplace comply
with state and federal regulations.
Reviewing and analyzing company policies and procedures, records,
and files, such as:
Tasks include:
Using the NAIC Market Regulation Handbook for guidance and as a
resource to conduct Continuum actions and examinations on regulated
entities to assess compliance with the laws and rules outlined in
Title 48 RCW and Title 284 WAC and recommend corrective or
enforcement actions for entities found to be non-compliant.
Reading and interpreting applicable laws, regulations, and
standards to include, but not limited to Title 48 RCW, Title 284
WAC, NAIC Market Regulation Handbook, and other procedural
manuals.
Requesting and compiling, data and information from resources such
as database queries, financial documents, past reviews, other
states, and directly from regulated entities needed to research and
analyze a variety of regulated areas, including internal processes,
standards, claims handling, underwriting practices, sales and
marketing strategies, and numerous other market-related practices
to ensure entities are compliant and consumers are protected.
Documenting thoroughly and promptly all actions taken,
correspondences, research and reference materials, and any other
relevant information gathered during a continuum action or
examination that support the analysis and review of the entity or
entities involved to substantiate findings, conclusions, and any
recommended enforcement actions.
Working diligently to complete assigned cases within estimated
timelines and achieve outlined objectives/ goals within statutory
requirements.
Building collaborative and positive relationships with OIC
personnel at all levels and other state regulators to gather
information, work with subject matter experts, develop
investigative strategies, provide progress updates, interpret
findings, and formulate conclusions.
Building professional relationships with key contacts at the
entity(s) being reviewed and using clear, concise verbal and
written communications to articulate requests to coordinate
information gathering, review and discuss relevant laws, and
explain the findings and outcomes of the Continuum or exam.
Reviewing and interpreting responses from entities to confirm they
are complete and address the specific issue(s) in question,
identify potential additional issue(s), and complete subsequent
follow-up information requests as needed to ensure the issue(s) is
thoroughly investigated and well documented.
Reporting to the CMCE and Lead Examiner on a routine basis, the
status of any open Continuums or exams, and ensure documents used
to track status are current, note any findings, communicate past
and future activities, and capture recommendations.
Writing a summary document at the end of a Continuum or
examination, detailing the examiner's activities, a recap of
findings, an evaluation of compliance with Washington laws and
regulations, and suggested next steps.
Preparing enforcement referrals for the Legal Affairs Division,
when necessary, that summarize the company's actions and the
activities undertaken by the examiner to identify and verify the
violations, the number of potential violations, the potential
impacts on consumers, and the basis for citing the violations to
include the relevant laws and regulations.
Ensures TeamMate is clear, verified, and complete before closing a
market action.
Daily examiner activities as well as encouraged activities can
include:
Communicating with co-workers, to provide or obtain information and
feedback regarding analysis procedures, market issues, or work
products.
Participating in assigned NAIC, IRES, Industry, and Agency training
sessions to gain knowledge and skills requisite to the performance
of Market Conduct Actions.
Enhancing knowledge and skills requisite to the performance of
Market Conduct Continuum Actions and activities through offered
industry courses, webinars, and company or OIC conducted training
courses.
Completing various administrative forms such as leave requests,
travel requests, travel expense reports, training requests, and
other forms per departmental policy accurately and in a timely
fashion.
Using various office technologies and software (e.g. laptop,
printers, copy, scanners,) to facilitate research and
analysis-examination efforts and to conduct administrative
tasks.
To read more about this position and view all duties, click here to
request a position description.
Required Qualifications:
The incumbent must meet one of the minimum required qualification
options listed and any additional qualifications included in the
required qualifications section.
Option 1: Six (6) years of working experience, in the professional
private or public sector, on one or more lines of insurance, health
care service contractors, or health maintenance organizations OR
professional private or public work completing detailed audits or
analysis to ensure compliance with governmental statutory and
regulatory requirements.
Option 2: Associate degree in business administration, insurance,
economics, finance, or related field AND four (4) years of working
experience, in the professional private or public sector, on one or
more lines of insurance, health care service contractors, or health
maintenance organizations OR professional private or public work
completing detailed audits or analysis to ensure compliance with
governmental statutory and regulatory requirements.
Option 3: Bachelor's degree or above in business administration,
insurance, economics, finance, or related field AND two (2) years
of working experience, in the professional private or public
sector, on one or more lines of insurance, health care service
contractors, or health maintenance organizations OR professional
private or public work completing detailed audits or analysis to
ensure compliance with governmental statutory and regulatory
requirements.
(Educational degrees must be from an accredited college or
university whose accreditation is recognized by the U.S. Department
of Education and the Council for Higher Education Accreditation
(CHEA).)
AND
Additionally, after qualifying by the method above:
Basic level with Microsoft Office skills Word, Excel, and
Outlook.
Preferred/Desired Qualifications:
Note: Experience may have been gained concurrently with the
required professional experience noted above.
Experience in analyzing complex data sets and information from
various sources.
Experience reviewing for compliance with insurance laws and
regulations, especially Title 48 RCW and Title 284 WAC.
Ability to independently write detailed reports indicating
potential compliance issues and recommend next steps on an
established timeline and meet deadlines.
Advanced skill level with Microsoft Office - Word and Excel.
Intermediate skill level with Microsoft Office - Outlook and
PowerPoint.
Experience using Tableau.
Working towards or have an Industry specific designation such as
Chartered Property Casualty Underwriter (CPCU), Fellow Life
Management Institute (FLMI), Certified Insurance Examiner (CIE),
Accredited Insurance Examiner (AIE), or Associate Insurance
Regulatory Compliance (AIRC).
Project management experience is highly desired.
Ready to join us?
Learn more about the MHPAEA Market Conduct Examiner positions and
the OIC by visiting our website. We encourage you to check out our
video below and listen to what our employees have to say about
working here!
Welcome to the OIC
Submit your application today and take the first step towards a
rewarding career at the OIC!
Other Information:
This position is represented by the Washington Federation of State
Employees (WFSE).
State law (RCW 48.02.090[5]) prohibits employees of the OIC from
having any interest, directly or indirectly, in an insurance
company other than as a policyholder. This prohibition includes the
receipt of renewal commissions. If employment is accepted with this
agency, you agree to abide by this state law.
If a degree or other credentials are listed by the candidate, proof
will be required at the finalist stage. Candidates are encouraged
to pre-plan for this. University degrees must be recognized by the
U.S. Department of Education and the Council for Higher Education
Accreditation (CHEA) or foreign equivalent.
If a degree was awarded outside the United States, candidates must
provide a credential evaluation report.
Prior to a new hire, a background check including criminal record
history will be conducted. Information from the background check
will not necessarily preclude employment but will be considered in
determining the applicant's suitability and competence to perform
in the position.
If claiming veteran status, please send your DD 214 to
recruitment@oic.wa.gov with 2025-00446 in the subject line. Please
do not attach the DD 214 to your application materials. Please
black out personally identifiable data such as social security
numbers.
At the OIC, honoring diversity, equity, and inclusion means that as
an agency, and as individuals, we are committed to ensuring that
all employees and volunteers enjoy a respectful, safe, and
supportive working environment. Only by fostering the inclusion of
people from all backgrounds, cultures, and attributes, can OIC
employees and volunteers achieve their fullest potential and best
advance the goals and mission of the agency.
The Office of Insurance Commissioner is an equal opportunity
employer, does not discriminate on the basis of age, sex, marital
status, sexual orientation, race, creed, color, national origin,
honorably discharged veteran or military status, or the presence of
any sensory, mental, or physical disability or the use of a trained
service animal by a person with a disability. Persons requiring
reasonable accommodation in the application process or requiring
information in an alternative format may contact the recruitment
team at Recruitment@oic.wa.gov. Those with a hearing impairment in
need of accommodation are encouraged to contact the Washington
Relay Service at 1-800-676-3777 or www.washingtonrelay.com.
If you are having technical difficulties creating, accessing (log
in, password or email issues) or completing your application (error
messages), please call toll-free at (855) 524-5627.
For general questions regarding applying for jobs, contact the
recruiter or Recruitment@oic.wa.gov.
How to Apply:
Create an online account: Go to the job posting and click the big
green Apply button. You'll need to set up an account if you haven't
already.
Complete your application: Be sure to answer all the questions
fully and honestly. Avoid vague answers like see resume. This may
result in disqualification.
Attach your cover letter and resume. Applications that do not
include a cover letter and resume or are incomplete will be
automatically disqualified.
Provide references: List three people who have supervised your work
and can vouch for your skills. If you don't have enough, you can
include people like teachers, college professors, or other
professional colleagues.
Your application will be evaluated based on how closely your
qualifications and experience meet the required and/or preferred
qualifications of the position. Applications missing the requested
information or containing incomplete responses may be disqualified
and removed from further consideration.
General suggestions for creating a good application:
Read the job posting very carefully. Find out as much as you can
about the position.
Make sure you are very diligent in following all the application
instructions. Include all requested documentation.
Make sure your application and supplemental question responses
address how you meet each of the required and desired
qualifications.
Carefully read each of the supplemental questions and respond
completely to each one. Pay attention to each component of the
question, providing examples, and thoroughly describing when and
where you achieved the experience. Detail the types of work you
performed, the work products, etc., to demonstrate 'how'.
Specifically include all your work experiences doing the same or
similar work, especially if you reference work in these jobs in
describing when/where you gained experience or skills.
Make sure your application reflects your best writing.
Wage/salary depends on qualifications or state rules of
compensation (if currently a state employee).
Contact us: For inquiries about this position, please contact us at
recruitment@oic.wa.gov.
PI260138023
Apply Here
Keywords: State of Washington, Olympia , MHPAEA Market Conduct Examiner (FPA 3) (Non-Perm), Accounting, Auditing , Olympia, Washington
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