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Marketing Operations Specialist

Company: Highmark Health
Location: Olympia
Posted on: September 18, 2022

Job Description:

Company :Highmark HealthJob Description :JOB SUMMARYThe job is responsible for providing subject matter expertise and oversight for the timely development, management and optimization of customer communication materials ensuring compliance and data accuracy, achieving service excellence, and supporting growth initiatives. The position provides guidance to associate staff concerning questions, projects and processes. The position will assist in leading collaboration with CRM team to facilitate and support initiatives.ESSENTIAL RESPONSIBILITIES

  • Provides subject matter expertise at team/department cross-functional meetings.
  • Organize and lead all meetings surrounding a given campaign (i.e. Kickoff, Post Mortem, etc.)
  • Serve as a member subject matter expert to partner and consult with stakeholders to strategize and plan the development of materials
  • Provide materials development status reporting to management and stakeholders on a routine and ad hoc basis
  • Collaborate in the production of member materials including creating and maintaining project plans, versioning, vendor data testing, and proofing
  • Work with stakeholders to ensure materials are compliant and accurate according to government contracts and marketing guidelines
  • Analyze government contracts and marketing guidelines for information to develop campaign materials
  • Other duties as assigned or requested.EDUCATIONRequired
    • Bachelor's Degree in Business, Communications, English, Health Policy, Marketing or related fieldSubstitutions
      • 6 years of related and progressive experience in lieu of Bachelor's degreePreferred
        • NoneEXPERIENCERequired
          • 3 years in Marketing Communications or Campaign Development, Execution, or OversightPreferred
            • NoneLICENSES or CERTIFICATIONSRequired
              • NonePreferred
                • NoneSKILLS
                  • Verbal Communications
                  • Written Communications
                  • Stakeholder Management
                  • Project ManagementLanguage (Other than English):NoneTravel Requirement:0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeOffice-basedTeaches / trains others regularlyOccasionallyTravel regularly from the office to various work sites or from site-to-siteRarelyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredYesLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarelyDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.Furthermore, it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.EEO is The LawEqual Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity ( https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf )We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact number below.For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.orgCalifornia Consumer Privacy Act Employees, Contractors, and Applicants NoticeReq ID: J209419

Keywords: Highmark Health, Olympia , Marketing Operations Specialist, Advertising , Olympia, Washington

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