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Assistant Director for International Programs and Services

Company: The Evergreen State College
Location: Olympia
Posted on: January 7, 2021

Job Description:

Position Title Assistant Director for International Programs and Services

Working Title

Location Olympia

EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen's non-discrimination policies or to report discrimination, please visit the Affirmative Action and Equal Opportunity webpage at www.evergreen.edu/equalopportunity or contact the Affirmative Action and Equal Opportunity Officer at (360) 867-5371, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505.

Union Represented No

Overtime Eligible No

Monthly FTE 1.0

Salary Step (minimum monthly amount) $4,133.00

Salary Step (maximum monthly amount) $4,632.00

Cyclic Position No

Cyclic Details n/a

Project Position No

End Date n/a

Special Note
This is a full-time, overtime-exempt position on the Olympia campus of The Evergreen State College. This position is an "at-will" appointment, exempt from Washington State Civil Service rules and the Fair Labor Standards Act overtime requirements.

Position Purpose
This position serves two primary purposes: supporting international students as they navigate a uniquely interdisciplinary liberal arts college and supporting faculty and students planning for extended learning experiences abroad. The goal of the international programs office is to provide excellent support for meaningful engagement in intercultural exchange while centering equity and cultural understanding as core values. International students are drawn to Evergreen's distinctive liberal arts structure and Evergreen students studying abroad value our unique community-oriented program. Hundreds of our students have received Gilman Scholarships to support their overseas study, and Evergreen is one of the highest-ranking smaller schools in Peace Corps participation.

This position leads, designs, and manages advising and services to meet the needs of Evergreen students studying abroad and international students attending Evergreen. The incumbent works closely with faculty, the Dean of International Students, Admissions, Financial Aid, and other college staff, as well as external partners. The position manages systems for maintaining student records and creating reports as required by college, state, and federal policy for students on non-immigrant visas. This position manages student services support to faculty planning study abroad within Evergreen's academic programs and takes the lead on response to student emergencies abroad, keeping college officials appropriately informed and providing information and direction to students, faculty, and consortium partners. The incumbent provides leadership and consultation for Evergreen's consortium and exchange programs, represents the college to internal and external constituencies, including U.S. federal agencies and representatives of foreign governments and agencies, and works with other college leaders to create and implement policies for the recruitment and retention of students within the scope of International Programs and Services.

Nature and Scope
This position reports to the Director of Academic and Career Advising and supervises a full-time support staff member. Academic and Career Advising is a functional area within the Inclusive Excellence and Student Success (IESS) division. As such, this position contributes to collective visioning, goal-setting, delivery, and assessment of services within IESS, which also includes First Peoples Multicultural Trans & Queer Support Services, Access Services for Students with Disabilities, and TRiO Student Success and College Access Programs. In addition to advising international students and students studying abroad, the incumbent assists College Admissions in the recruitment of international students, providing support to Admissions counselors at international student recruitment fairs, and offering consultation regarding international student processes.

Essential Functions
General Duties
*Design and implement systems to inform and advise current and prospective students regarding study abroad.
*Design and implement systems to orient and advise international students regarding academic planning, problem-solving, and federal regulations impacting their academic choices at the college and after graduation.
*Direct the development and delivery of workshops on academic planning, study abroad, internships, and scholarship and fellowship opportunities connected to international study.
*Provide information and training to staff and faculty regarding study abroad and international student advising and resources.
*Work with administrative leaders to develop college policies regarding international study, official college international exchange partnerships, consortium agreements, and scholarship programs for students.
*Supervise the work of support staff, including interviewing, providing training and staff development, conducting performance evaluations, taking corrective counseling and/or disciplinary action, making work assignments and scheduling decisions, managing overtime, and acting on leave request and work certifications.
*Work closely with the Office of Admissions to facilitate the recruitment and welcome of new international students.
*Develop and maintain understanding of curricular offerings, particularly programs with international studies components.
*Manage program budget and monitor revenue from study abroad administration fees and international student services fees; assist in reassessing and updating international programs fees on an annual basis.
*Keep faculty, staff, and college administrators informed of current best practices in international education.
*Develop and maintain an understanding of the work of other college units and make appropriate referrals.
*Develop and maintain current and comprehensive understanding of government laws and regulations, as well as college policies pertaining to international students, and provide explanation of these policies to students, staff, faculty, and the public.
*Design and implement systems to maintain complete and accurate student records as required by the college and the federal government.
*Develop and maintain content for the International Programs website in collaboration with the college web team and the Director of Academic and Career Advising.
*Provide comprehensive internship advising to students, with a particular focus on study abroad opportunities and curricular practical training for international students.
*Serve as case coordinator and/or consultant for study abroad and international students of concern and inform college officials about students' well-being.
*Provide leadership in college-wide work groups to increase recruitment and retention of students and advance the international education mission of the college.
*Participate in staff meetings, retreats, and ongoing professional development activities.

International Student Support
*Maintain a current record of all international students admitted to and studying at Evergreen, including emergency contact.
*In coordination with Admissions, provide necessary information to admitted international students prior to their arrival at Evergreen.
*Advertise and conduct new student orientation, advising, and hospitality activities for international students in collaboration with other college staff.
*Serve as coordinator of college services in the event of a student emergency.
*Serve in the Primary Designated School Official/Designated School Official role as needed with regard to F-1 Student programs, assuring access and use of the federal government's Student and Exchange Visitor Information System (SEVIS).
*Serve in the Responsible Officer/Alternate Responsible Officer role as needed with regard to J-1 Exchange Visitor programs, assuring access and use of SEVIS.
*Lead/assist in the biannual recertification process (F-1) or re-designation process (J-1) as needed.
*Maintain an understanding of current immigration and visa regulations pertaining to international student advising; provide training for other staff as needed in these areas.
*Collaborate with the Admissions staff who work with international recruitment and credentials evaluation in support of international students' needs; represent IESS in strategic recruitment discussions and planning.
*Ensure that students have appropriate information, support, and documentation to conduct Curricular Practical Training, Optional Practical Training, and/or Academic Training if they are eligible.
*Work with appropriate parties to facilitate the timely processing of scholarship funds.
*Oversee contracts and processes with service providers to international programs, such as international student insurance and database management, etc.
*Remain informed about current Homeland Security requirements/concerns as related to international students at Evergreen; provide training and information to others as needed.

Study Abroad Support
*Develop and disseminate information on Evergreen policies and procedures for study abroad.
*Remain informed of current State Department regulations and global travel restriction resources and student responsibilities.
*Provide comprehensive individual and group advising and information for students planning to study abroad, including required pre-departure orientation workshops and materials.
*Inform students about financial aid and scholarship options specific to studying abroad, with specific emphasis on providing Gilman Scholarship support to eligible students.
*Collaborate with Dean for International Studies and participating faculty on current or prospective exchange programs.
*Serve as a college liaison for study abroad consortium programs, in collaboration with the Dean for International Studies.
*Serve as advisor and exchange coordinator for the Consortium for Innovative Environments in Learning (CIEL), a domestic "study away" consortium among thirteen U.S.-based institutions.
*Ensure that students understand their financial obligations, payment processes, and deadlines with regard to external consortium programs.
*Develop and maintain study abroad resources, including web information, bulletin boards, library resources, printed materials, etc.
*In collaboration with the Dean of International Studies, serve as Evergreen's primary advisor in the recruitment, application, and review processes for Fulbright, Boren, Marshall, and other International Merit Scholarships.

Other Duties
*Provide appropriate back-up training within the unit to ensure sustained support for international and study abroad programs.
*Attend regional or national professional conferences, such as NAFSA, AWISA, FORUM, or others, as permitted by budget.
*Represent Evergreen at scheduled Council of Presidents meetings focusing on study abroad or international student issues.
*Participate in college governance activities, as appropriate for time and applicability to areas of expertise.
*Participate in periodic performance evaluation, which may include a self-evaluation.
*Other duties as assigned by the Director of Academic and Career Advising.

Additional Duties

Knowledge Skills and Abilities
*Excellent written and interpersonal communication skills, including active listening skills, strong group presentation skills, respect for confidentiality of student advising sessions, and effective representation of the office and the college with external groups.
*Demonstrated cultural competency in effectively and sensitively working with diverse populations.
*Ability to interact well across age, race, ethnicity, class, sexual orientation, gender identity, national origin, ability, religion, veteran status, and political differences.
*Comprehensive understanding of the barriers historically underrepresented students face in higher education and extensive skills in supporting these students throughout their educational experiences.
*Knowledge of and ability to interpret federal laws, rules, and regulations and college policies regarding international study.
*Knowledge of and ability to advise on issues related to international study, such as visa regulations, cultural adjustment processes, emergency protocols, legal issues, etc.
*Knowledge of current best practices in international education.
*Excellent supervisory skills and abilities, including efficacy in training and directing the work of others, evaluating performance, and addressing job performance issues.
*Ability to manage the program budget.
*Ability to work under pressure and handle competing priorities among tasks requiring a high degree of accuracy and attention to detail in a busy student services office environment with continuous student contact.
*Ability to clearly explain and act in accordance with the terms of FERPA regulations for protection of student records.
*Understanding of and appreciation for higher education, liberal arts, and Evergreen's resources and educational philosophy.
*Ability to work independently with initiative, timeliness, and follow-through.
*Strong skills in word processing, working with spreadsheets and databases, and communicating and doing research online.

Minimum Qualifications
*Master's degree in counseling, education, social work, student affairs/student personnel, international or intercultural studies, or other appropriate field.
*Two years of full-time experience working with international study programs and/or international students in an academic setting.
*Three years of full-time experience providing student support services (e.g., academic advising, career counseling, financial aid, admission, or other direct service work with students) in a higher education setting.

Desired Qualifications
*Supervisory experience.
*Intermediate written and verbal fluency in a language other than English.
*Experience studying or working abroad.

Conditions of Employment
*Must provide proof of identity and employment eligibility within three days of beginning work.
*Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
*Prior to an official offer of employment, a Declaration Regarding Sexual Misconduct form must be submitted to the college per RCW 28B.112.080. The college will contact current and past employers to verify this information. Applicants who provide inaccurate information in their declaration will be disqualified and, if the inaccuracies are discovered after the applicant has been hired, it shall be grounds for termination.

A full state benefits package which includes: paid sick and vacation leave; paid campus holidays; a generous medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation and optional supplemental retirement accounts. For more information about Evergreen's excellent employee benefits, please view http://www.evergreen.edu/payroll/benefits.htm

Posting Number S2020-063

Number of Vacancies 1

Open Date 12/22/2020

Close Date 01/18/2021

Special Instructions to Applicants

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Keywords: The Evergreen State College, Olympia , Assistant Director for International Programs and Services, Executive , Olympia, Washington

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