Renewal Contract Manager - Telecommute

Company: UnitedHealth Group
Location: Olympia
Posted on: May 9, 2022

Job Description:

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that is improving the lives of millions. Here, innovation is not about another gadget; it is about making health care data available wherever and whenever people need it, safely and reliably. There is no room for error. If you are looking for a better place to use your passion and your desire to drive change, this is the place to be. It's an opportunity to do your life's best work.(sm)The Renewal Contract Manager is responsible for negotiating renewal contracts within our provider market. Optum Insight's provider space has undergone an exciting redesign where all our team members are focused in a client-centric model, instead of product-centric territory. Renewal Managers will be instrumental in co-owning the renewal components within a client's Optum portfolio.On a day-to-day basis, this Renewal Manager will ensure effective and compelling renewal strategies are delivered, and that they are architected on time and follow required business unit processes. The Renewal Manager is accountable for communication with multiple internal departments including the Business Unit, Client Management, Value Management, Sales, Finance, Legal and Contracting. The Renewal Manager owns the processes associated with ensuring accuracy of pricing, business terms and approvals for all renewals managed. The candidate should have healthcare financial experience in negotiating existing contractual agreements and knowledge of legal terms and conditions. -If you are located in Mountain Time Zone or Pacific Time Zone only, you will have the flexibility to telecommute* as you take on some tough challenges. -Primary Responsibilities:

• Commercial Acumen -
  • Develops a renewal strategy where the client expectations of product and / or service, product value and renewal terms are clearly understood, communicated and documented
  • Identify sales opportunities during renewal discussions to generate net new opportunities and Sales retention activities
  • Ensures approach, pricing, terms, conditions and required internal approvals are secured and in alignment between Optum and the Client's business goals
  • Successfully manages, negotiates, and executes a high volume of contract renewals that vary in price -
  • Follows all requirements associated with ensuring accuracy of pricing, business terms and approvals for all renewals managed
  • Reviews client contracts to ensure that the terms and conditions are consistent with current expectations internally and externally
  • Timing updates on all documentation, approvals, and administration tracked in Salesforce which result in accuracy of the renewal pipeline and renewal metrics
  • Client Management -
    • Balances the client voice and business objectives of OptumInsight as the client advocate in renewal approach to drive desired outcomes
    • Possess knowledge of Optum solutions and organizational structure to drive crisp delivery of renewal process including system updates, client management and sales functionality -
    • Project Management -
      • Manages to a firm timeline and close plan in order to ensure that renewals close on time -
      • Drive processes and/or contractual changes where applicable (e.g. migration to newer product schedules, product upgrade expectations, etc.)
      • Team Work
        • Partners successfully with sales, client management and the business units to design renewal strategies that demonstrate the value proposition as well as are consistent with pricing and service delivery expectations
        • Able to work well independently and within and across teams, act with urgency and tenacity in solving challenges, and able to navigate complex challenges You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
          • Bachelor's Degree
          • 5+ years client-facing experience (e.g. client relationship management, consultation, client messaging & positioning) -
          • 5+ years working with cross-functional teams (Sales, Finance, Contracting, Product & Support)
          • 5+ years managing multiples processes or projects to timelines
          • 5+ years working in a complex highly matrixed organization
          • 3+ years of experience in client contracts / renewals and/or sales pipeline management in software or services industry
          • 3+ years basic data and analytical skills
          • Ability to travel up to 10% as needed for corporate events and meetings
          • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliancePreferred Qualifcations:
            • Previous experience in healthcare setting -
            • Solid attention to detail and excellent organizational skills
            • Ability to multi-task in a fast-paced and deadline driven environment
            • Ability to maintain professionalism and a positive service attitude -
            • Ability to work independently in a complex, highly matrixed organization
            • Critical thinking and problem solving
            • Solid verbal and written communication skills
            • Energized by working with various people, including clients, across the United States -To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employmentCareers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)Colorado or Nevada Residents Only: The salary range for Colorado residents is $97,300 to $176,900. The salary range for Nevada residents is $97,300 to $176,900. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Olympia , Renewal Contract Manager - Telecommute, Executive , Olympia, Washington