Chief Clinical Information Officer
Company: Intermountain Healthcare
Location: Olympia
Posted on: June 22, 2022
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Job Description:
**Job Description:**
The Chief Clinical Information Officer (CCIO) for Intermountain
Health Care Digital Technology Services (DTS) is primarily
responsible to manage, plan, direct, coordinate, and monitor that
the customer-centric program processes workflows, systems and tools
meet the needs of the customer. This position functions in a Dyad
with the DTS Chief Health Information Officer co-leading the
informatics function. The CCIO will provide effective leadership
and strategic vision for effective cross-functional teams that
focus on how health information technology can be adopted to
provide safe, high quality care, and help people live the
healthiest lives possible. With this common purpose, and in
collaboration with other Clinical leaders and operating units such
as Clinical Programs, Clinical Services, SelectHealth (health
plan), this position will lead the implementation, support adoption
of, and improvement and innovation of health information
technologies.
As a clinical leader, this position is accountable to successfully
engage nurses and other clinicians within the position portfolio in
development, implementation, optimization and adoption of Health
Information Technology (HIT) and a quality electronic health record
system by: Coordinating nurse and clinician input and evaluation,
and in collaboration with other clinical leaders, being a clinical
advocate in the DTS organization, supporting a positive, productive
relationship between DTS and clinicians. Position will ensure the
activities associated with HIT-related systems are carried out and
are in line with system initiatives. The CCIO, as a Customer
Experience Leader, oversees strategies and operations for the Care
Delivery components within DTS and actively serves as the voice of
the Nurse, ancillary, and clinical caregivers / end users within
Intermountain. Specifically, oversees the strategy related to
nursing adoption and support to ensure that the voice of the
nurse/clinician is integrated into operational strategies.
As a DTS leader, this position is accountable for driving a culture
of safety, accountability and engagement by: Ensuring work focuses
on patient safety, creating a positive work environment,
celebrating teams' successes, developing new leaders and leading by
example. This is a system-wide role. Reports to the Chief
Information Officer (CIO). Direct and continuous interface with all
levels of leadership, vendors, strategic partners and key members
of the community. Manages budgets and financial assets to achieve
financial objectives. Responsible for configuration,
implementation, adoption and use of HIT-technologies.
**Intermountain Healthcare maintains employment registration in
Utah, Idaho, Nevada, Colorado, Montana, Wyoming, and Kansas. Other
locations may be considered with reasonable expectation to travel
to the above locations on a regular basis as it requires
collaboration with on-site caregivers. Currently, we are not hiring
remote workers in the following states: CA, HI, IL, MD, MA, NJ, NY,
OR, WA.**
This is a system-wide role that reports to the Chief Information
Officer (CIO). Has direct and continuous interface with all levels
of leadership, vendors, strategic partners and key members of the
community. Manages budgets and financial assets to achieve
financial objectives. Responsible for configuration,
implementation, adoption and use of HIT-technologies. Oversees
human resource management and training of
leaders/directors/managers/employees. Day to day work is both
strategic and operational in nature. Leads effective,
high-performing, relationship-based leadership teams that support
Intermoutain's hospitals, community-based care, medical staff
members, physicians and staff of the Intermountain Medical Group,
affiliated providers clinical caregivers and SelectHealth.
**Job Essentials**
1. Collaborates with key clinical and business leaders to
strategically plan for the implementation, adoption and process
improvement of iCentra and other clinical information systems
2. Aligns work to Intermountain's strategic initiatives.
3. Develops plan to improve caregiver satisfaction with HIT.
4. Develops culture of safety which drives best practices related
to HIT.
5. Continuously challenges the status quo by evaluating the current
processes and practices against industry standards both inside and
outside of healthcare/clinical healthcare IT.
6. Provides strategic budget planning and oversight for functions
they are responsible for. Holds leadership team accountable for
operating within the set operating and capital budgets.
7. Mentors team members to ensure there is an adequate management
succession plan in place. Builds a winning culture using a
repeatable, process-based approach which recognizes the
interdependence of all key stakeholders.
8. Manages clinical and stakeholder relationships effectively.
Collaborates within areas of responsibility with a focus on shared
accountability, system and geographic region/division
initiatives.
9. Collaborates with other system leaders on the development and
implementation and approval of clinical systems specific policies
and procedures (e.g. downtime procedures, etc.).
10. Develops and tracks Key Performance Indicators (KPIs) in areas
of responsibility. Developed KPIs should drive safety, efficiency
and best practices.
11. Attracts, develops and maintains top talent to continually
raise the bar on the capabilities and deliverables of the
organization.
12. Participates in the development of workflows which support
efficiency through electronic solutions leading to successful
implementation and ongoing use of iCentra and other information
technologies.
13. Participates in system wide strategic planning related to HIT
initiatives.
14. Collaborates with system and regional IS teams in the
development/coordination and implementation of non-iCentra
projects.
15. Accountable to plan and manage the daily operations within the
parameters of their departmental operating and capital budgets.
16. Responsible for directing the work of employees for area of
accountability, including staffing, goal setting, coaching and
mentoring, employee recognition and training, and performance
management which includes addressing performance concerns through
corrective action.
17. Manages customer, stakeholder, and vendor relationships and
expectations. Focuses on solutions and strategies that create win /
win situations both inside and outside of the analytic
organization.
18. Regularly communicates with staff through huddles, team
meetings, individual one on one meetings, rounding and skip level
interviews as appropriate, and manages resource allocation to
projects to ensure timely delivery within budget and according to
requirements.
**Minimum Qualifications**
Clinical Bachelor's or Advanced Degree (e.g. BSN, BSRT, PharmD)
with eight years of clinical or healthcare related professional
experience working in an integrated healthcare system environment.
Degree must be obtained through an accredited institution.
Education is verified.
- and -
Registered Nurse and other clinical incumbents must hold current
state licensure.
- and -
Three years previous management/project management experience.
Demonstrated effective leadership and communication skills.
- and -
Demonstrated strong analysis, problem resolution, judgment and
decision-making.
**Preferred Qualifications**
Master's degree in Nursing, Medical/Clinical Informatics or other
relevant advanced degree (e.g. MBA, Master Healthcare
Administration) Degree must be obtained through an accredited
institution. Education is verified.
- and -
Experience working with Health IT-related project acquisition,
implementation and associated project management.
#LI-EXECRC
**Physical Requirements:**
The position requires a visionary leader with sound knowledge of
healthcare, business management and a working knowledge of
information systems, practices and technologies. This position will
proactively work with other CTIS teams and users to implement
practices which meet defined policies and standards for acute and
ambulatory care. This position must be highly knowledgeable about
the needs of the business and the voice of the customer in both
clinical and non-clinical roles and ensure that information systems
are maintained in a fully functional, reliable and sustainable
mode.
**Location:**
Lake Park Building
**Work City:**
West Valley City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The salary range for this position is:
$83.60 - $125.38
For a description of Intermountain's employment benefits, click
HERE.
(https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits)
Equal Opportunity Employer
Intermountain Healthcare is an equal opportunity employer.
Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability or protected veteran
status.
The primary intent of this job description is to set a fair and
equitable rate of pay for this classification. Only those key
duties necessary for proper job evaluation and/or labor market
analysis have been included. Other duties may be assigned by the
supervisor.
All positions subject to close without notice. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
age, national origin, disability or protected veteran status.
Women, minorities, individuals with disabilities, and veterans are
encouraged to apply.
Thanks for your interest in continuing your career with our
team!
Keywords: Intermountain Healthcare, Olympia , Chief Clinical Information Officer, Executive , Olympia, Washington
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