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Director-Health System Operations Excellence Consulting

Company: Guidehouse
Location: Olympia
Posted on: September 23, 2022

Job Description:

OverviewGuidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit www.guidehouse.com. ResponsibilitiesThe Director in performance improvement will be dedicated to the profitable growth of the firms Healthcare Performance Improvement Practice's Provider optimization group. The ideal candidate will bring extensive healthcare industry experience with a proven track record of delivering innovative clinical and strategic performance solutions to hospitals and health systems. This individual will lead the design, development and implementation of large integrated (clinical effectiveness and system operations) optimization programs resulting in high performing health care operations. He or she will manage multi- work stream programs to timeline / scope / budget across the larger platform. The Director will work with Guidehouse specialty areas and partner with the client to deliver robust solutions/outcomes for the client and ultimate revenue for Guidehouse for areas in including: performance improvement, supply chain, workforce productivity, non-labor productivity, clinical operations, shared services and revenue management. The Director will participate in and help direct nationwide business development and relationship management activities for Guidehouse Healthcare clients requiring optimization. This individual will play a key role in helping guide the firms continued development of leading-edge consulting, in the performance improvement service line. Key Responsibilities: This position includes responsibilities in both leveraging and delivering quality, high-level, consulting services to clients for the Guidehouse Healthcare Provider Practice. The following sections describe the specific areas of prime importance in the execution of these responsibilities: Deliver industry expertise and management consulting services in support of client engagements in the Healthcare Practice Develop practice wide methodologies to be applied across individual account strategies / client plans Establish account management relationships with key client decision makers Identify key industry issues and develop a practice response Assist in the development of industry alliances and relationships within vertical markets Provide delivery assurance support for engagements with targeted clients Mentor Guidehouse staff on assignments within the account delivering services Provide visible leadership within the account and the practice. Leads consulting projects Statement of Work, Project Plans, Writes Proposals, Presents to Client Executive; Facilitates, Advises and Persuades key decision makers and influencers Qualifications

  • 10 years (minimum) of experience in clinical operations, performance improvement, labor optimization, clinical operations and beyond focused in a provider setting
  • 5+ years delivering programs in a consulting environment; driving complex, multi-faceted, multi-site, application/operational change/improvement programs with annual budgets of $10 million plus (30 + resources).
  • Demonstrated sales success leading consulting services BD pursuits with a track record of achieving sales generation goals of $1.5 million in new and add-on business.
  • Flexible, positive, clear interpersonal and communication skills with ability to facilitate the exchange of information within all levels of Guidehouse as well as a provider based, client organization, including, but not limited to, hospital executives, physicians and other professional and ancillary staff.
  • Ability to develop and monitor performance metrics at all levels of operations both clinical and non-clinical.
  • Ability to articulate financial results across multiple projects with ease; highly quantitative orientation
  • 10+ years rigorous project/program management leadership of complex provider deliverables with 5 of those years in larger provider systems.
  • Outstanding oral and written presentation skills and is recognized as an industry expert (via published articles, white papers and public speaking engagements)
  • Capacity to adapt and lead others to understand and accept values, strategies, goals and plans in response to changing business conditions
  • Proficient in Excel, Word, and PowerPoint skills and ability to independently produce documents or aptitude to develop this level of skill within a defined period of time ; MS Project Experience preferred
  • Undergraduate degree required, master's degree preferred in business, systems engineering, healthcare administration or equivalent professional experience
  • Ability to travel 9-12 nights per month We are currently looking for Workforce and Capacity Management thought leader and implementer. Must have significant experience conceptualizing and overseeing the delivery of $15M+ million/annual cost take out programs. Insuring clients achieve outcomes on complex projects across all phases of the provider clinical and operational improvement project life cycle. This professional should have technology, business and healthcare industry experience as well as management consulting background! Preferred Skills
  • Outstanding written and oral communication skills including public speaking for large and small groups, the ability to leverage the written word in a clear, concise and compelling manner as a tool for communication and persuasion
  • Comfort with ambiguity, a strong sense of confidence without arrogance, creative but practical, flexible but with a strong results orientation, appreciation for the importance of details but with a higher calling to advance strategic imperatives
  • Strong conceptual, as well as quantitative and qualitative analytical skills.
  • Strong organizational skills, including ability to prioritize tasks and delegate when appropriate
  • The highest levels of professional and personal integrity Additional Requirements
    • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job esponsibilities as described.
    • Applicants must be currently authorized to work in the United States for any employer.
    • No sponsorship is available for this position.
    • Due to our contractual requirements, to be eligible for this role, you must be fully COVID-19 vaccinated at time of hire.
    • The salary range for this role is $185,000- $305,000, and may vary based on experience and location. DisclaimerAbout Guidehouse Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Rewards and Benefits Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include:
      • Medical, Rx, Dental & Vision Insurance
      • Personal and Family Sick Time & Company Paid Holidays
      • Position may be eligible for a discretionary variable incentive bonus
      • Parental Leave and Adoption Assistance
      • 401(k) Retirement Plan
      • Basic Life & Supplemental Life
      • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
      • Short-Term & Long-Term Disability
      • Tuition Reimbursement, Personal Development & Learning Opportunities
      • Skills Development & Certifications
      • Employee Referral Program
      • Corporate Sponsored Events & Community Outreach
      • Emergency Back-Up Childcare Program LI-Remore

Keywords: Guidehouse, Olympia , Director-Health System Operations Excellence Consulting, Executive , Olympia, Washington

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