Director of Operations

Company: All Things HR, LLC
Location: Edmonds
Posted on: May 9, 2025

Job Description:

Location: 110 3rd Avenue N, Ste 101, Edmonds, WA 98020OverviewTitle: Director of OperationsJob type: Full-time employeeLocation: 110 3rd Avenue N, Ste 101, Edmonds, WA 98020About The Vida Agency: An award-winning, woman and minority-owned, full-service multicultural marketing, communications, and public relations firm. We focus on human-centered communications to build authentic connections, amplifying underserved voices and fostering respectful communication.DescriptionPosition Overview: We are seeking a Director of Operations to establish systems that improve quality control and profitability. The ideal candidate has experience in a large agency setting and understands the dynamics of a small, seven-figure agency. Responsibilities include creating operational structures, leading interdepartmental collaboration, and managing a small internal team and external vendors.This role offers an opportunity to join a high-growth company disrupting the communications industry, with a team that values diversity and a human-centered approach.Ideal Candidate Profile:

• Experience in a large agency model
• Strong leadership and communication skills
• Cultural sensitivity and effective cross-cultural communication
• Proven success in process development and operational strategy
• Business acumen with a focus on profitability and resource management
• Experience with contracts, MSAs, and financial planning
• Strategic thinker with research skills and high integrityResponsibilities:Team Management
  • Support project teams with processes, resourcing, and budgeting
  • Manage team workload and capacity
  • Lead weekly meetings and develop organizational structure
  • Mentor operations staff and oversee external vendorsProcess & Project Management
    • Develop and optimize operational processes and SOPs
    • Manage projects using tools like Asana and communicate progress to leadershipBusiness Operations & Reporting
      • Monitor activities in CRM systems like HubSpot
      • Ensure accurate cost estimation and project profitability
      • Forecast workload and revenue
      • Manage contracts and client feedback systemsSystems Management
        • Coordinate with IT for system projects and support
        • Administer team tools and ensure data securityLeadership & Strategy
          • Set strategic operational goals
          • Lead company-wide operational initiatives
          • Ensure compliance and manage risksCompany Values: Balance, Integrity, Inclusivity, Resolute, Empower. We prioritize wholeness, wellness, and authentic engagement.Tools Used: HubSpot, MS Teams, MS SharePoint, Asana, QuickBooks, Adobe, Scoro, AirtableReporting To: Amalia Martino, Founder + PresidentCompensation: $100,000-$130,000/year + profit sharing, bonusesBenefits: Health, Life, Disability Insurance, 401k, Continuing Ed, PTO, Holidays, Parental & Bereavement Leave, and moreLocation: Hybrid; 2 days/week in-office in Greater Seattle AreaAbout Amalia Martino: Founder and President with nearly two decades of experience in communications and PR, dedicated to inclusive, culturally relevant initiatives that transform behavior.Note: The Vida Agency partners with All Things HR for recruitment. Apply today if interested!I consent to be contacted over SMS/Text for this job.
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Keywords: All Things HR, LLC, Olympia , Director of Operations, Executive , Edmonds, Washington