Field Supervisor - National Survey of Mental Health

Company: RTI international
Location: Olympia
Posted on: April 2, 2021

Job Description:

The Field Supervisor (FS) manages field data collection for survey research projects conducted by RTI International (RTI). FSs recruit, train, and manage remote staff to ensure that field data collection activities are carried out in an efficient and cost-effective manner, that data collected are of the highest possible quality, and all activities are conducted in a professional manner following established protocols. RTI is currently seeking a survey research FS to work on the government-sponsored research study called the National Survey of Mental Health (NSMH). During field data collection, the FS position is intended to provide quality control, production management, and Field Interviewer (FI) support and oversight. The FS will help recruit, train, coach and supervise FIs, perform administrative duties related to the project, and monitor and manage productivity, costs, and work quality. This position will begin in April 2021 and last through December 2021. MAJOR RESPONSIBILITIES * Recruit, hire, and retain a team of approximately 20 field interviewers (FIs), including some bilingual interviewers needed to conduct work in Spanish. * Supervise and support a team of interviewers in your assigned areas who will conduct rostering and screening at respondents' homes, and possibly jails throughout the data collection period. * Prepare FI work assignments to ensure cost-effective field implementation as well as adjust FI work assignments, as necessary, to ensure adherence to project schedule and attainment of established performance requirements. * Review FI production, time, and expense reports to ensure timely, accurate, and reasonable project charges as well as provide feedback to research associates on their performance, noting areas of strength and areas worthy of improvement. * Meet performance expectations in areas of efficiency, quality, rostering and screening completion rates, and schedule while maintaining confidentiality * Participate in weekly individual and group conference calls with Regional Supervisor (RS). * Conduct weekly individual and group conference calls with FIs. * Serve as liaison between RTI project management and field interviewers, including providing immediate feedback and on-going training when required. QUALIFICATIONS * High school graduate * Success directly or indirectly related to experience in field interviewing * Successful experience with field data collection activities * Demonstrated ability to recruit and work with field staff in a role requiring schedule maintenance, problem resolution, quality control, implementation, performance monitoring, and evaluation * Personal automobile available for business use, as required * Applicants must be at least 21 years of age by the first date of employment * Fluency in Spanish preferred. ADDITIONAL REQUIREMENTS: * Be available to work on the project beginning in April 2021 to December 2021 for at least 40 hours per week. * Provide and maintain regular access to a reliable wireless internet connection in your home for data transmissions and required system updates to project equipment (installation and equipment costs, service fees, and related expenses to access an internet connection and computer are not reimbursable). * Use a project-provided laptop computer to obtain reports, make case assignments, and email with project staff. * Maintain good communication with and be accessible to field interviewers to provide support and answer questions that may arise outside of the weekly conference calls. * Be available for overnight travel, as required. * Experience and/or willingness to conduct interviews in jails as circumstances allow in 2021 (including passing a background check). * When working in the field, must be willing to agree to any COVID-19-related protocols put in place by RTI.These could include, among others, wearing face coverings, taking temperature daily, social distancing with survey respondents, and completing a health pledge. All safety supplies required for use on the project will be provided by RTI. TRAINING: * Attend and assist with 5-day virtual interviewer Project Trainings to be held in May, June, and July 2021. * Read the FS Manual, the FI Manual, and tablet manual to become familiar with project procedures as well as hardware and software used on the project. PAY: Salary for this position will be approximately $2240 per bi-weekly pay period depending on experience. RTI International is an independent, nonprofit research institute dedicated to improving the human condition. Clients rely on us to answer questions that demand an objective and multidisciplinary approach-one that integrates expertise across the social and laboratory sciences, engineering, and international development. We believe in the promise of science, and we are inspired every day to deliver on that promise for the good of people, communities, and businesses around the world. For more information, visit . Physical and mental demands of this role include those that must be met by an employee to successfully perform the essential functions of this job, as outlined above. Examples include: operating a computer, a phone, and other office machinery, driving to households; walking from car to household; thinking, learning, and concentrating effectively and frequently communicating with other people, both within RTI and outside of RTI; frequently moving about inside and travel between households; ability to handle the stress associated in meeting frequent, multiple and tight deadlines;, ability to work a varied schedule, including evening and weekend hours based on project needs; consistent demonstration of mental stability and ability to have regular, reliable and predictable attendance. At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, and life insurance access to retirement savings programs such as a 401(k) plan and a health savings account, financial assistance with infertility treatments, an employee assistance program, and numerous other offerings to support a healthy work-life balance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, per RTI procedure 4.2.1. For USA Job Postings Only: RTI participates in the US Government E-Verify program. Further information regarding the E-Verify program and laws that are designed to protect you against discrimination relating to your legal right to work in the US can be found at . We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Further information is available- https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Keywords: RTI international, Olympia , Field Supervisor - National Survey of Mental Health, Healthcare , Olympia, Washington