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Telehealth Clinic Lead

Company: Bird's Eye Medical
Location: Olympia
Posted on: August 1, 2022

Job Description:

Brief Overview:
This position reports directly to the Telehealth Project Manager and has the primary responsibility for the daily operation of the Telehealth Clinic. This is a full-time, onsite position. There are various duties required for the daily management of the clinic and ensuring the best possible experience for our patients. Schedule:

  • Mon - Fri
  • 8am - 4pm
  • As needed after office hoursPay:
    • Salary Who We Are:
      Bird's Eye Medical collaborates with local and state government entities, businesses, and community-based organizations by delivering solutions that overcome barriers to healthcare access. COVID-19 testing, vaccination, and monoclonal antibody therapy are key components of care, and Birds Eye Medical is dedicated to providing accessible testing, treatments, and vaccinations for all. We take this role very seriously and are offering new work opportunities for energetic people looking to make a difference. What We Offer:
      • Competitive wages and bi-weekly pay
      • Paid Training - Virtual/Online/Hands-On
      • Opportunity to be a part of this new outpatient treatment method for Covid-19 positive patients.COVID-19 Protocols and Essential Worker Support:
        • PPE supplies provided - N-95 (PAPR available in some clinics), face shields, gowns, and gloves Who You Are:
          A dependable, compassionate professional looking for a career with a profound purpose. You are motivated by helping others and providing quality service above all else. You are driven by making an impact and contributing to a healthier and more protected overall community. You want to show up and make a difference every day. Apply to join us as a team member today! We are hiring immediately and have same or next-day interviews available! What You'll Do:Clinic Management
          • Manage daily operations
          • Supervise clinic staff
          • Coordinate with the scheduling team to ensure appropriate staff coverage
          • Troubleshoot technical issues and escalate them when necessary
            • Communicate updates and process changes to staff
            • Lead daily huddle prior to clinic
            • Train telehealth staff
            • Act as a clinical resource within scope of practice
            • Report concerns to Project Manager(s) and Director of Therapeutics
            • Attend Bird s Eye meetings and as needed with outside agencies
            • Other duties as assigned Customer Service and Process Improvement
              • Ensure staff provides a high level of customer service and professionalism
              • Report suggestions to Project Manager for process improvement and streamlining
              • Ensure protocols and processes are being followed What You'll Need To Get The Job Done:
                • Must be an RN
                • Must have an active RN license with Washington State
                • Bachelor's Degree - Master's preferred
                • Leadership Experience - Clinical management preferred
                • Ability to multitask, prioritize needs, and quickly adapt to changes
                  • Empathy, compassion, dependability, and kindness are a MUST
                  • Strong analytical, interpersonal, and organizational skills required
                    • Able to communicate effectively
                      • Basic computer skills as well as overall technical savviness
                      • Proof of eligibility to work in the U.S.
                      • Demonstrated ability to work independently and effectively in a complex health care environment
                      • Ability to respond to someone experiencing an adverse event with monoclonal antibody therapy.
                      • Eagerness and enthusiasm for treatments aimed to reduce and/or eliminate the presence of Covid-19. Birds Eye Medical is an Equal Opportunity EmployerTo apply, please submit a cover letter and resume. No phone calls.All employees are required to show proof of the COVID-19 vaccine before being offered a position.

Keywords: Bird's Eye Medical, Olympia , Telehealth Clinic Lead, Healthcare , Olympia, Washington

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