OlympiaRecruiter Since 2001
the smart solution for Olympia jobs

Team Leader

Company: H&R Block
Location: Olympia
Posted on: December 4, 2019

Job Description:

Job Details Company Overview Are you driven by solving problems and enjoy leading people? Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests? H & R Block is looking for passionate Team Leaders to accelerate our seasonal tax business by managing a single H & R Block tax office and providing leadership to a customer-centric team of associates. As a Team Leader, you will serve as the front-line manager responsible for leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office related growth objectives (i.e., clients, revenue and earnings). also act as a knowledgeable resource on tax topics and products to associates, and prepare accurate tax returns for clients, as needed. You'll begin working a flexible part-time schedule in the fall as you ramp up for the busy tax season, then transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. What you'll do... - Partner with the District General Manager to create and implement office-level growth plans, which includes developing local partnerships and managing office community involvement - Assist the District General Manager in recruiting and interviewing candidates for tax office associate positions - Serve as point of contact for onsite escalated client service concerns - Ensure clients are scheduled properly and conflicts are resolved - Lead daily activities to ensure that all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals - Build an engaging team environment by training and coaching associates to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions - Lead daily team meetings and communicate essential information to tax office associates - Create associate work schedules and ensure accurate timekeeping and overtime management - Prepare tax returns, as required What you'll bring to the team... - Prior experience working in a customer service, shift leader, or similar role - Experience supervising or managing people - Successful completion of the H & R Block Tax Knowledge Assessment or Income Tax Course - Annual completion of 18-hours of continuing education and ability to meet all other IRS and applicable state requirements - Customer-centric mindset with strong communication skills - Computer proficient with the ability to use MS Office - Demonstrated ability to work independently with minimal supervision - Passionate, determined, resilient under stress and a will to win attitude - Able to work a flexible work schedule of 40 hours per week and flexibility in work assignments based on business needs - HS diploma/GED or higher It would be even better if you also had... - 2+ years as a Tax Professional Recommended skills Scheduling Communication Passionate Perseverance Self Motivation Recruitment

Keywords: H&R Block, Olympia , Team Leader, Hospitality & Tourism , Olympia, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Food Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Puyallup
Posted on: 12/7/2019

Postmates Part Time Delivery Driver (Supplement Your Income)
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity
Company: Postmates
Location: Pacific
Posted on: 12/7/2019

Temporary Retail Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Gig Harbor
Posted on: 12/7/2019


Food Store Shopper and Delivery Driver
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Bothell
Posted on: 12/7/2019

Route Sales Representative
Description: Route Sales Representative br FULL-TIME br 19.23/hr br br For the 6 weeks, you will be in training and guaranteed 700/wk. After that, the position moves to fully commissioned and average 40-55k/yr. (more...)
Company: Inderbitzin Distributors
Location: Bremerton
Posted on: 12/7/2019

MERCHANDISING
Description: Job DescriptionMerchandising Execution Associates:All Merchandising Execution Associates MEAs perform in-store merchandising service activities such as merchandising projects, planogram maintenance, (more...)
Company: Home Depot
Location: Bothell
Posted on: 12/7/2019

Seasonal Retail Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Renton
Posted on: 12/7/2019

Delivery Driver - Earn up to $25/hr with Postmates
Description: Postmates uses technology to connect local businesses with people around the city. Our fleet receives requests through the app, and delivers anything from anywhere, 24/hrs a day. We are a great opportunity (more...)
Company: Postmates
Location: Poulsbo
Posted on: 12/7/2019

Seasonal Retail Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Mercer Island
Posted on: 12/7/2019

Seasonal Warehouse Associate (Seasonal, Part-Time)
Description: Warehouse Team Member Seasonal, Part-Time, Flexible Hours br br Shifts: br Over-night, Early Morning, Weekend br br Location br Kent, WA br br Salary
Company: Amazon
Location: Kent
Posted on: 12/7/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Olympia RSS job feeds