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Field Service Technician

Company: EAM-Mosca Corp.
Location: Olympia
Posted on: June 19, 2022

Job Description:

EAM Mosca is seeking experienced self-driven, Field Service Technicians with electromechanical background to support our advanced strapping systems. The Field Service Technician provides on-site and remote support for a suite of strapping solutions both stand alone, and automated machines integrated into our customers conveyance systems.The Field service techs responsibilities include: --- Install equipment in a manner that ensures reliability and high customer satisfaction. --- Perform preventative maintenance on all EAM equipment. --- Troubleshoot mechanical and electrical systems utilizing systematic thinking while employing test equipment and hand tools to discover faults and develop plans to report, plan and execute the planned solution. --- Ability to work closely with Mosca Engineering to provide the highest level of customer service. --- Generate service reports that explain the work provided, parts provided and clear understanding of the issue, the solution, and any follow up needed. All done in a timely and professional manner. --- Communicate daily with the area service managers and develop schedules and travel itineraries that meet the needs of our customers and provide ample time to preform the work requested. --- Work with a sense of urgency but remain calm under pressure to ensure the highest level of customer service.Skills Required --- Advance understanding of machines and their systems to include but not limited to pneumatic, hydraulic, bearings, levers, channels, pulleys, cams, and camshafts --- Basic experience with Control systems utilizing Allen Bradley, Siemens and B&R PLC's --- Electromechanical experience with conveyance systems, understanding sensors, electric motors and how they interact. --- Able to use a multimeter, perform point to point, read electrical schematics and trace --- Able to use and read Calipers micrometers. --- Able to take initiative and work independently on a regular basis --- Able to communicate clearly and professionally through both written and verbal medias: Web based service reporting, Video conferencing and face to face interactions. --- Able to travel extensively within the U.S. Monday thru Friday. (80%)Team, Training and Support --- In-house training with continuous on the job field training with senior field staff --- Company car --- Corporate expense account / credit card --- Company laptop and cell phone --- All required Personal Safety Equipment --- Company logoed clothing --- All supporting parts inventory needed for equipment maintenance --- Company supplied toolsExperience and education --- Minimum 3 years of field or plant equipment maintenance experience. --- Corrugated Industry experience a plus --- Mechanical understanding of strapping machines, Mosca preferred --- High school diploma --- A valid driver's license --- Solid Mechanical / Electrical background --- PLC experience preferred --- Associates Degree a plusExcellent Pay and Benefits package --- Medical, Dental and Vision benefits --- 401(k) retirement savings program --- Paid vacation and holidays --- Life Insurance --- Employee assistance programsEAM-Mosca Corporation is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

Keywords: EAM-Mosca Corp., Olympia , Field Service Technician, IT / Software / Systems , Olympia, Washington

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