Technical Business Analyst - Education
Company: Public Consulting Group
Location: Olympia
Posted on: September 11, 2023
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Job Description:
**Overview** **About Public Consulting Group** Public Consulting
Group LLC (PCG) is a leading public sector solutions implementation
and operations improvement firm that partners with health,
education, and human services agencies to improve lives. Founded in
1986, PCG employs approximately 2,000 professionals throughout the
U.S.all committed to delivering solutions that change lives for the
better. The firm is a member of a family of companies with
experience in all 50 states, and clients in six Canadian provinces
and Europe. PCG offers clients a multidisciplinary approach to meet
challenges, pursue opportunities, and serve constituents across the
public sector. To learn more, visit www.publicconsultinggroup.com .
**Responsibilities** The Technical Business Analyst (TBA) will
support the Technology Team within the Education Case Management
practice. The position is responsible for designing and delivering
EdTech solutions in the case management markets. Our products are
used in 30+ states by nearly 2 million people ranging from state
agency staff, district and school administrators, teachers,
specialists, service providers, and support staff. The ideal
candidate is well-versed in the Software Development Life Cycle
(SDLC) and comfortable creating system specifications and
documentation used in the development process. The TBA works with
engineering, business stakeholders, and clients to define scope,
gather requirements, design solutions, complete user acceptance
testing, and manage aspects of the implementation.
**Responsibilities:** The TBA can expect to play an active role in
a wide range of work assignments around the successful completion
of Technology tasks from start to finish. + Facilitate software
development life cycle (SDLC) activities + Coordinates and
facilitates functional and technical requirement gathering
sessions. + Translates business requirements into proposed
designs/documents and communicates designs to clients and across
internal PCG teams and partners. + Creates functional
specifications (as well as any other documentation needed) to
clearly denote scope and requirements to development and QA teams.
+ Creates wireframes or prototypes using Axure RP, or related
tools. + Coordinates with system developers, QA teams, and user
focus groups to ensure strong communication and feedback loops to
inform continual system improvement. + Develops, streamlines, and
actively participates in user acceptance testing procedures and
scripts in areas of assigned focus and responsibility. + Assists
with internal trainings for new features Train the Trainer. +
Assists with writing user stories for new features. + Assists
product development and R&D with client focus groups on
features/topics, if needed. + Assists with product troubleshooting
and triage, when required and appropriate. + Prepares and posts
defects/support requests. Manages through to completion and
release. + Support teams with new state implementations, new
feature configurations and new project rollouts, as appropriate.
**Qualifications** **Required Education and Work Experience** +
Bachelors degree or equivalent experience. + 5+ years of business
analysis and/or product design experience. + Proven record of
excellence in documenting, designing, and delivering technical
solutions. **Preferred Work Experience** + Knowledge or experience
in EdTech, Case Management systems. + Knowledge or experience with
EDPlan. + Experience with wireframing/prototyping tools such as
Axure RP or ability to quickly learn. + Knowledge of task
management and project management systems (ex. JIRA, ASANA,
Monday.com, etc.). + UI/UX experience and course certification.
**Required Skills** + Ability to create comprehensive Requirements
Specifications, Designs, Process/Flow Diagrams, Test and
Implementation Plans, and Feature Release Notes. + Strong
familiarity with SDLC, business process design principles, mapping,
and testing procedures. + Ability to work in a fast-paced and
changing environment; reacts professionally under pressure. +
Proven ability to take initiative and seek creative solutions. +
Advanced analytical skills, including the ability to analyze,
organize, and present data. + Detail orientation with excellent
analytical, planning, and organizational skills. + Excellent
written and oral communication skills; speaks clearly and
persuasively. + Effective ability to prioritize and manage multiple
activity streams. + Ability to build and maintain business
relationships. + Works well independently - makes decisions and
solve problems using sound, inclusive reasoning, and judgment with
limited supervision. #REMOTE #LI-REMOTE #LI #EDU **Compensation**
Compensation for roles at Public Consulting Group varies depending
on a wide array of factors including, but not limited to, the
specific office location, role, skill set, and level of
experience.?As required by applicable law, PCG provides the
following reasonable range of compensation for this role: $60,000 -
$90,000. In addition, PCG provides a range of benefits for this
role. **EEO Statement** Public Consulting Group is an Equal
Opportunity Employer dedicated to celebrating diversity and
intentionally creating a culture of inclusion. We believe that we
work best when our employees feel empowered and accepted, and that
starts by honoring each of our unique life experiences. At PCG, all
aspects of employment regarding recruitment, hiring, training,
promotion, compensation, benefits, transfers, layoffs, return from
layoff, company-sponsored training, education, and social and
recreational programs are based on merit, business needs, job
requirements, and individual qualifications. We do not discriminate
on the basis of race, color, religion or belief, national, social,
or ethnic origin, sex, gender identity and/or expression, age,
physical, mental, or sensory disability, sexual orientation,
marital, civil union, or domestic partnership status, past or
present military service, citizenship status, family medical
history or genetic information, family or parental status, or any
other status protected under federal, state, or local law. PCG will
not tolerate discrimination or harassment based on any of these
characteristics. PCG believes in health, equality, and prosperity
for everyone so we can succeed in changing the ways the public
sector, including health, education, technology and human services
industries, work. > **Job Locations** _US_ **Posted Date** _2
weeks ago_ _(8/21/2023 3:48 PM)_ **_Job ID_** _2023-9400_ **_# of
Openings_** _4_ **_Category_** _Consulting_ **_Type_** _Regular
Full-Time_ **_Practice Area_** _Education Services_ Public
Consulting Group is an equal opportunity employer. All qualified
applicants receive consideration for employment without regard to
race, color, religion, gender, national origin, age, sexual
orientation, gender identity, protected veteran status, or status
as a qualified individual with a disability. VEVRAA Federal
Contractor.
Keywords: Public Consulting Group, Olympia , Technical Business Analyst - Education, IT / Software / Systems , Olympia, Washington
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