Laboratory Information Systems (LIS) Analyst - Everett, WA
Company: Optum
Location: Everett
Posted on: May 20, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data, and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits, and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. -
The LIS Analyst is responsible for the comprehensive management,
implementation, and optimization of the Laboratory Information
System (LIS). This role supports a core laboratory and 23+
satellite locations, ensuring seamless integration and
functionality across all sites. The LIS Analyst will have ongoing
interaction with the organization's IT and EHR staff to ensure
effective system operations. Under minimal supervision, the LIS
Analyst will oversee system building, testing, troubleshooting, and
training of lab staff, ensuring the LIS meets the dynamic needs of
the Clinical Laboratories and integrates effectively with other
information technology systems.
Location (Onsite): -3901 Hoyt Ave. Everett, WA -
Schedule (Full-Time): -Monday-Friday, 8am-4:30pm PST
Primary Responsibilities:
The duties listed below are intended only as illustrations of the
various types of work that could be performed. The omission of
specific statements of duties does not exclude them from the
position if the work is similar, related, or a logical
assignment.
Day-to-Day Operations: Manage the daily operations of the
Laboratory Information System (LIS), including workflow, updates,
file maintenance, results, and reports. Correct errors and
collaborate with staff to implement improvements. Control and
maintain all data entered, ensuring accuracy and completeness
Interface Maintenance: Maintain interfaces with reference labs,
EHR, and other relevant systems. Work with reference labs'
information system support issues, including anatomic pathology
services vendor
Reporting: Prepare reports for the Laboratory and Administration on
all aspects of laboratory testing, workload reporting, and
financials
Problem Solving and Proposals: Investigate, identify, and prepare
proposals to solve operational problems within the clinic. Report
operational issues to IT and the Administrative Lab Director as
needed
Liaison Responsibilities: Act as a liaison between the organization
and the LIS vendor
Billing Support: Work with reimbursement and the business office
managers to ensure appropriate billing
Communication: Communicate changes, policy revisions, new services,
and other information to staff through written forms and meetings.
Effectively communicate with employees regarding department policy
and procedures related to the LIS
Project Participation: Participate in LIS-related projects,
including system upgrades, expansions, and new module
implementations. Collaborate with cross-functional teams to define
project scope, timelines, and deliverables. Provide technical
expertise and support throughout project lifecycles to ensure
successful project outcomes
Meetings and Professional Development: Attend and participate in
department meetings. Attend seminars and training sessions to
maintain an appropriate level of professional competence.
Participating in committees as required
Off-Hours Support: Be prepared to work off-hours to ensure smooth
operation of the LIS and provide technical support during
off-hours
Duties integrated into all job functions:
All staff members are to promote a positive and productive work
environment by acting maturely and responsibly, satisfactorily
performing job responsibilities, and conducting themselves
professionally, courteously, and respectfully toward fellow
employees, physicians, and patients
Must relate to other people beyond giving and receiving
instructions: (a) get along with co-workers or peers without
exhibiting behavioral extreme; (b) perform work activities
requiring negotiating, instructing, supervising, persuading, or
speaking with others; and (c) respond openly and appropriately to
feedback regarding performance from a supervisor
Performs all duties in a manner that promotes and supports the Core
Values of the organization
Integrate Lean principles, practices, and tools to improve
operational efficiency, reduce costs and increase customer
satisfaction
Must follow written and oral instructions and complete routine
tasks independently
Complete all compliance training, including but not limited to
HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity
Statement and signed Agreements
Ensures confidentiality of patient information by following HIPAA
guidelines and policies
Attends training to meet job position requirements and as needed or
mandated by policies, Div. of Occupational Safety & Health (DOSH),
OSHA, L&I, and other state/federal regulations
Have regular and predictable attendance
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications: -
Associate's Degree (or higher) in medical technology, Information
Technology, Computer Science, or a related field
3+ years of experience working with laboratory information systems
in a clinical laboratory setting
Preferred Qualifications: -
Certification as a Medical Technologist (MT) or Medical Laboratory
Scientist (MLS) by a nationally recognized agency (e.g., ASCP, AMT,
AAB)
Background in lean methodologies, project management, or process
improvement
Knowledge, Skills & Abilities: -Note that these requirements are
representative, but not all-inclusive, of the knowledge, skill, and
ability required to perform this job.
Knowledge: -The LIS Analyst must possess a comprehensive
understanding of networks, including their components,
capabilities, limitations, and functions. They should demonstrate
in-depth knowledge of laboratory information systems and a working
understanding of laboratory instrumentation as it relates to the
operation and interaction with the LIS. Additionally, a solid grasp
of laboratory processes and the functions and interactions of its
different departments is essential. Knowledge of regulatory
standards and compliance requirements related to laboratory
operations and information systems.
Skills: -The LIS Analyst will have strong technical skills with
experience in LIS management, including implementation, monitoring,
and troubleshooting. Proven project leadership skills for managing
medium to large-scale projects, including budget forecasting
capabilities and the ability to deliver projects on time and within
budget. They should be adept at collecting, analyzing, and
distributing statistical reports, drawing meaningful conclusions,
and suggesting improvements to resolve issues. Basic skills in
vendor management, risk mitigation, and system vulnerability
management are also required. The ability to communicate changes,
policy revisions, and new services effectively, both in written
form and meetings, is crucial for maintaining smooth operations and
fostering a collaborative work environment. Strong communication
and interpersonal skills, with the ability to effectively train and
support end-users.
Ability: -The LIS Analyst must be self-motivated, with a strong
ability to learn new concepts and job requirements quickly. They
should be proactive in following up on error corrections, improving
current methods, and contributing new ideas to enhance workflow.
Strong interpersonal skills are necessary to convey a positive and
supportive attitude, promote good working relationships with staff
members, and demonstrate cooperation, flexibility, and
dependability. A passion for learning and growing within the role
is essential for continuous improvement and adaptation to evolving
laboratory needs. Finally, the ability to adhere to confidentiality
requirements, ethical standards, and regulatory guidelines,
including HIPAA, is vital for maintaining the privacy and security
of patient information.
Physical and Mental Demands: -Employees must meet the physical and
mental demands described here to perform the essential functions of
this job successfully. Reasonable accommodations may be made to
enable individuals with disabilities to perform essential
functions.
Physical Demands: -The LIS Analyst role primarily involves working
in an office or clinical laboratory environment, which requires
extended periods of sitting, typing, and using a computer. The job
may also involve occasional lifting and moving of computer
equipment and laboratory instruments, typically weighing up to 25
pounds. The role may require moving between different laboratory
locations, necessitating walking and standing for short periods.
Good manual dexterity and visual acuity are necessary for handling
detailed tasks related to system management and data entry. This
position typically operates in a clinical laboratory environment,
with exposure to hazardous materials, chemicals, and biological
substances, necessitating the use of personal protective equipment
(PPE) such as gloves, lab coats, and goggles. The role may require
occasional off-hours support and maintenance, as well as travel to
different laboratory locations or for professional development.
Mental Demands: -This position requires a high level of mental
concentration and attention to detail to ensure accuracy and
efficiency in managing the Laboratory Information System. The LIS
Analyst must be able to troubleshoot complex issues, analyze
statistical data, and make informed decisions to improve system
performance and laboratory workflows. The role involves
multitasking, prioritizing tasks under pressure, and meeting tight
deadlines. Excellent communication and interpersonal skills, with
the ability to work collaboratively with laboratory staff,
healthcare providers, and other stakeholders. Strong
problem-solving skills and the ability to think critically and
independently are essential. The position may require off-hours
work for system updates, maintenance, or to address urgent issues,
while also necessitating an ability to work in an environment with
biological materials and wearing PPE as needed.
Typical Working Conditions: -The work environment characteristics
described here represent those an employee encounters while
performing the job's essential functions.
The LIS Analyst typically works in a clinical laboratory setting,
which may include a combination of office space and laboratory
environments. The role involves regular interaction with laboratory
personnel, IT staff, and external vendors, requiring effective
communication and collaboration. While the position generally
follows standard business hours, it may require off-hours work for
system updates, maintenance, or to address urgent issues. The
working environment is dynamic, with frequent changes and updates
to the LIS, necessitating flexibility and adaptability. The analyst
must be able to work in a laboratory environment with exposure to
hazardous materials, chemicals, and biological substances, wearing
PPE such as gloves, lab coats, and goggles as required. Occasional
travel to different laboratory locations may be necessary to
support laboratory operations, system integration, or for
professional development.
Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
Contact: -Healthcare providers, staff, patients, the public, and
vendors.
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The salary range for this role is $71,600 -to $140,600 -annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives. -
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At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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UnitedHealth Group is an Equal Employment Opportunity employer
under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Olympia , Laboratory Information Systems (LIS) Analyst - Everett, WA, IT / Software / Systems , Everett, Washington
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