OlympiaRecruiter Since 2001
the smart solution for Olympia jobs

FT Key Holder Store 2038

Company: JOANN
Location: Olympia
Posted on: January 8, 2021

Job Description:

SUMMARY

The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. The Key Holder will also assist the Store Management team with leading the store team members by observing/coaching individuals as well as performing operational duties that include but are not limited to opening/closing, ensuring store compliance, and finding creative ways to drive the business. The Key Holder will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire.

ESSENTIAL RESPONSIBILITIES

HEARTS

Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs. Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location. Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor

HANDS

Processes customer transactions at the cutting counter and cash register in an efficient and friendly manner with professionalism and precision. Lift boxes from the truck and receiving area, place and arrange items on shelves and racks. Required to enter and exit truck beds to remove freight. Unloads freight from the truck and sorts it according to company procedures. Move product from truck to sales floor as needed. Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail. Maintains high standards throughout the sales floor by cleaning and recovering shelves, putting away returns, and cleaning up any spills/messes with a sense of urgency

MINDS

Invites customers to participate in store activities such as Education Classes, Custom Framing, and any other events. Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand. Assists leadership in minimizing shrink in the store by ensuring policy and procedure compliance including, but not limited to, cutting counter accuracy, remnants, damages, and inventory management. Works with store management to identify opportunities to drive the business and increase sales/profit

INSPIRE

Works closely with Store Management to identify key tasks and assists in delegating them to Team Members. Follows up to ensure tasks are completed well and in a timely manner. May act as MOD to open/close store when no member of store management is present. Collaborates with other Team Members or store management on projects in a professional manner

PHYSICAL REQUIREMENTS

  • Stand during an entire shift (other than normal break time).
  • Continuously walk around all areas of the store throughout shift.
  • Read written instructions, reports, and other information on paper and computer screens.
  • Orally communicate with customers and other team members on consistent basis throughout their shift.
  • Input data on computer keyboard and handheld units.
  • Use 2-way radios (hear incoming messages and provide verbal response).
  • Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.
  • Lift, place, and arrange items on shelves and racks.
  • Bend down and reach above head.
  • Climb and descend ladder.
  • Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis).EXPECTED AVAILABILITY

    Must be 18 years or older

    Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

    Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression

    EDUCATION / EXPERIENCE

    Education Minimum: High School Diploma, GED, or equivalent

    Experience Minimum: 1+ years of supervisory experience in a customer centric environment

    This position will be located at:

    2725 Harrison Ave Nw Ste 500 Olympia, WA 98502-4587

    JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.

Keywords: JOANN, Olympia , FT Key Holder Store 2038, Other , Olympia, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


13J Fire Control Specialist
Description: JOINT Automated Systems are tools that help provide strategic coordination and situational awareness at the tactical levels of combat. As a Fire Control Specialist, your primary responsibility will be (more...)
Company: Army National Guard
Location: Olympia
Posted on: 01/17/2021

World Builder
Description: A renowned game studio currently working on AAA console title is looking for World Building Environment Artists to join our team to assemble and set dress levels and maps. We are looking for candidates (more...)
Company: Experis
Location: Redmond
Posted on: 01/17/2021

Postal Window Clerk
Description: Window Service Clerk: br Duties and Responsibilities: ul li The Window Service Clerk is responsible for greeting customers and offering assistance in product and service selection. li The Window (more...)
Company: USPH
Location: Kirkland
Posted on: 01/17/2021


Product Designer
Description: RESPONSIBILITIES:Kforce has a client seeking a Product Designer in Redmond, WA. We are looking for a designer who, at the core, thrives in defining solutions to complex problems and understands design (more...)
Company: Kforce Technology
Location: Redmond
Posted on: 01/17/2021

Principal Data & Applied Scientist Lead
Description: Save save Principal Data Applied Scientist Lead to job cart ul li Job number 945170 li Travel 25-50 li Role type People Manager li Employment type Full-Time The Worldwide Customer Success (more...)
Company: Microsoft Corporation
Location: Redmond
Posted on: 01/17/2021

Senior Product Designer
Description: Some Recent Projects We've Been Working On Include br br Stack Overflow exists to serve developers. Whether we---re helping them get answers to their questions or find a new job, we build products (more...)
Company: Stack Overflow
Location: Redmond
Posted on: 01/17/2021

Make up to $22/hour - Deliver with DoorDash
Description: Your time. Your Goals. br What is DoorDash br Available in over 4,000 cities in the U.S., Canada, and Australia, DoorDash is about connecting people with possibilities: bigger savings accounts, (more...)
Company: Doordash
Location: Redmond
Posted on: 01/17/2021

Shipt Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Redmond
Posted on: 01/17/2021

Flight Simulator Game Producer
Description: Flight Simulator Game ProducerFlight Simulator Game Producer with Flight/Aircraft simulation experience is needed to support a Flight Simulator project for a dynamic company. This is a long term contract (more...)
Company: Impellam Group N.A.
Location: Redmond
Posted on: 01/17/2021

Make Up To $22/Hour - Deliver With Doordash
Description: Your time. Your Goals.What
Company: DoorDash
Location: Kirkland
Posted on: 01/17/2021

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Olympia RSS job feeds