Patient Services Representative
Company: Radia Medical Imaging
Location: Olympia
Posted on: January 12, 2021
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Job Description:
South Sound Radiology in Olympia, WA has an exciting opportunity
for a Patient Services Representative to join our dynamic team!
We're looking for someone who thrives in a fast-paced environment
with previous medical reception and scheduling experience,
preferably in Imaging Services.South Sound Radiology is an Imaging
Center at Radia Inc. PS. Radia is the largest, physician owned,
Radiology practice in the United States. The group has experienced
extensive growth over the past several years and plans continued
growth in the future. Our physicians provide 24/7/365 general and
sub specialty coverage to 30+ hospitals and clinics throughout
Washington, Alaska and Idaho. Our corporate headquarters are
located in the beautiful Pacific Northwest just north of Seattle.
Our organizational culture is one of innovation, collaboration and
compassion and we are dedicated to delivering the highest quality
patient care available.This position us full time Monday - Friday
(Day Shift) with occasional Saturdays.The PSR responsibilities
include but are not limited to:Responsibilities:* Greet Patients
and Visitors: Greets patients and visitors to the imaging center
with a smile. Provides inviting atmosphere; directs visitors
appropriately and accompanies patients/visitors as needed.*
Customer Satisfaction: Understands the needs of our customers,
effectively provides service and/or resolves problems, escalates
issues to Supervisor or Manager as needed. Dedicated to meeting the
expectations of internal and external customers, working to create
a positive experience for all.* Insurance Verification: Verifies
insurance and potential necessity for pre-authorization. Determines
appropriate insured, policy, group and billing addresses of
primary, secondary, and tertiary insurances. Recognizes and follows
MSP, ABN, and COB rules for each payer when applicable.* Problem
Identification: Identifies problem areas and challenges, and brings
solutions to the attention of the Supervisor, or Manager. Will also
serve as a designated "point person" for PSR staff, on an as needed
bases, in the event the Supervisor is in meetings or away.*
Recordkeeping: Documents all eligibility and prior-authorization
information in patient accounts and records, as needed.*
Scheduling: Performs professional, efficient, and accurate
scheduling of all modalities and complex exams. (such as PET,
Colons and Injections) Contacts referring physician if clinical
information is needed.Position Requirements:* 1-2 years in customer
service-oriented environment preferred* Medical reception, medical
insurance, healthcare experience preferred* High School diploma or
general education degree (GED): and one to two years related
experience and/or training: or equivalent combination of education
and experienceWe offer market-competitive compensation and a full
range of benefits, including:* Two health plans to choose* 401(k)
with a profit-sharing component* Paid Time Off, Sick Leave and 8
days of Holiday Pay* Life and disability insurance* Education
ReimbursementThank you for taking the time to learn more about
Radia and applying online! Radia is committed to employing a
diverse workforce. EEO.
Keywords: Radia Medical Imaging, Olympia , Patient Services Representative, Other , Olympia, Washington
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