Escrow Assistant Associate - Olympia, WA
Company: First American Title Insurance Company
Location: Olympia
Posted on: February 15, 2021
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Job Description:
Company SummaryJoin our team! First American's Direct division
provides comprehensive title insurance protection and professional
settlement services for real estate purchases, refinances and
equity loans. As a global leader in providing title insurance,
settlement services and risk solutions for real estate
transactions, First American (NYSE: FAF) is an ideal place to build
your career. We have been entrusted with helping our customers
achieve and protect their dream of homeownership since 1889. We
believe that our people are the key to the company's continued
success, and we invest in diverse talents and backgrounds and
empower our teams to achieve more than they could anywhere else.
First American has created an award-winning culture and has been
named to the Fortune 100 Best Companies to Work For list for the
fifth consecutive year and to more than 50 regional Best Places to
Work lists. For more information, please visit
www.careers.firstam.com
Job Summary
Come join our Olympia, WA First American Team as an Escrow
Assistant Associate. Typically found in a branch/office setting
where the assistant is providing support to Escrow department by
assisting with customer service and administrative duties related
to escrow closings. May provide general support for a team, or
partner with an escrow officer. Primarily focused on residential
transactions.
If the role is primarily supporting commercial transactions, please
refer to the Commercial Escrow Assistant job family.
If the role exists in a centralized processing unit or department
designed to support multiple offices/and or locations and is
focused on high-volume paperwork processing, please refer to the
Escrow Support Processor Job family.
Job Level Summary:
* This is typically an entry level role
* Associate positions may require a basic functional understanding
to complete tasks and incumbents will often require assistance of
more experienced team members
* Work is often reviewed for accuracy
* Provide support within a functional area
* Follow functional area's processes and procedures in daily
activities, troubleshoot as needed and recommend suggestions for
continuous improvements to overall operations
Essential Functions
Performs routine administrative duties to assist in the escrow
process
Answers phones, greets customers, places calls and follows up on
information needed for escrow closings. In smaller escrow/branch
offices, may perform some receptionist duties
Duties may include: processing opening orders, initial file set up,
deposit and distribution of funds, written transmittals for funds
and documents, handling reconveyances, preclosing maintenance and
post-closing follow up on assigned files
Knowledge and Skills/Technology Used
Experience with MS Office suite
Strong customer service orientation
Detail orientation
Excellent verbal/written communication skills
Problem solving skills
Able to multi-task/organized
Able to work in a hectic and time sensitive environment
Typical Education
High School diploma or equivalent
Typical Range of Experience
No work experience necessary - entry level position
Experience dealing with the general public or office environment
preferred
Based on eligibility, First American offers a comprehensive
benefits package including medical, dental, vision, 401K and other
great benefits like an employee stock purchase plan. For more
information about our Company and our dedication to putting People
First, check out firstam.com/careers.
First American invests in its employees' development and
well-being, empowers them to provide superior customer service and
encourages them to serve the communities where they live and work.
First American is committed to diversity and inclusion. We are an
equal opportunity employer.
Keywords: First American Title Insurance Company, Olympia , Escrow Assistant Associate - Olympia, WA, Other , Olympia, Washington
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