Office Support Supervisor 1

Company: State of Washington
Location: Olympia
Posted on: June 6, 2021

Job Description:

Office Support Supervisor 1

Recruitment #2021-05-4700

This is a Full-time, Permanent, Represented position.

Want to join something GREAT and make a difference?

The Department of Natural Resources (DNR) has an exciting opportunity within our Northeast Region. The Northeast Region has an exciting front office supervisory opportunity available in beautiful Colville, Washington. Front desk team members are the face of our organization and provide outstanding customer service to anyone inquiring about recreational opportunities, firewood cutting, landowner assistance and burning regulations.

This position is part of a fast-paced, ever-changing work environment. You will be expected to provide a friendly greeting to callers and visitors, provide specialized administrative support and manage complex projects assuring policy compliance and timelines are met. This position supervises an Office Assistant and routinely performs tasks for the Region Business Operations Group, such as accepting payments, preparing the daily cash journal, ordering supplies, and processing incoming and outgoing mail.Responsibilities:

• Supervises the reception unit and acts as a backup for office assistant duties.
• Public disclosure and records retention coordination for the Region.
• Interprets rules, policies, and procedures, develops and implements program procedures with supervisor approval.
• Apply knowledge of specialized office procedures and policies.
• Technical account management and reporting.
• Inventory entry, reporting, and transferring using Asset Works.
• Payment receipt and entry.
• Provides customer service by explaining complex agency rules and policies or making recommendations.
• Region SharePoint Administrator.

Required Qualifications: 

• 5 years of experience with using computer programs such as: Microsoft Outlook, Word, and Excel (2 years experience in a professional setting).
• Experience applying Accounts Receivable principles.
• 2 years of lead work experience.
• High school graduation or equivalent and 15 credit hours of college-level education.

Our ideal candidate will also have the qualifications listed below:

• Advanced experience level of computer applications (such Microsoft Office and email).
• Sharepoint Administrator experience.
• 2 years of supervisory experience.
• Experience following government agency policy, regulations, Collective Bargaining Agreements and procedures.
• Knowledge of WA DNR programs and mission.

Location: 

One of the world's most scenic places, Washington State offers breathtaking discoveries for people who love natural beauty and outdoor recreation, from the Pacific Coast shores to the rugged Cascade Mountains to the rolling hills of the Palouse. Your office will be located in Colville. For more information on this area visit, https://www.colville.wa.us/.

Due to the COVID-19 pandemic, telework (mobile-work) is expected for most office activities. When approved to return, staff are expected to report to their assigned duty station for work activities or may be approved for telework based on DNR's telework policy.

About the Department of Natural Resources (DNR). 

Our mission is to manage, sustain, and protect the health and productivity of Washington's lands and waters to meet the needs economically and socially for current and future generations. At DNR we approach our work through the lens of making Washington a better place environmentally and are dedicated to serving Washington's lands and communities through diversity, equity and inclusion. With nearly 1,500 employees in locations throughout Washington, we manage and protect more than 5 million acres of state-owned forest, range, commercial, agricultural and aquatic lands.

DNR provides excellent benefits, a few of those include:

• Commitment to organizational health and wellness
• Work/life balance
• DNR Employee Resource Groups (Diversity, Equity and Inclusion Council, Women's Employee Resource Group, Veterans Employee Resource Group, etc.)
• Statewide Employee Business Resource Groups, visit here to learn more 
• Leadership that empowers and supports employees
• Professional development opportunities
• Educational and career development aid
• Public Service Loan Forgiveness Eligibility
• Opportunities to participate in wildland fire suppression assignments
• A comprehensive benefit package that includes employer contributions toward health insurance, paid holidays, retirement plans, sick leave and vacation days. Visit http://careers.wa.gov/benefits.html for more information.

How to Apply: 

To be considered you must apply online at www.careers.wa.gov (Click on the APPLY button above). You must complete the entire online application to be considered for the position.

Once you submit your online application, you can check your status by logging into your account. If you experience technical difficulties creating, accessing or completing your application call NEOGOV toll-free at (855)524-5627 or email CareersHelp@des.wa.gov.

Application Requirements:

• Attach a letter of interest describing how your experience and qualifications relate to the position profile and the position required, desired and special requirements. 
• Attach a resume describing your experience and qualifications.
• Provide three to five professional references - you may attach a document, use the References text field in the online application, or include with resume.
• Complete all supplemental questions. 

Additional Information:

This recruitment may be extended and may also be used to fill future similar vacancies for up to sixty (60) days.

Veterans wishing to claim Veteran's preference please attach a copy of your DD-214, NGB-22 or other verification of military service. Please black out your social security number prior to attaching.  We thank you and are grateful for your service!

Persons needing accommodation during the screening process or this announcement in an alternative format may contact DNR Recruiting staff at (360) 522-2500 or (360) 522-0143 or by email at DNRrecruiting@dnr.wa.gov.  Those with a hearing impairment in need of accommodation are encouraged to contact the Washington State Telecommunications Relay Service (TRS) at 1-800-833-6388 or www.washingtonrelay.com.

DNR is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.

Check us out on: DNR's website | Facebook | Twitter | Instagram | YouTube | WordPress

Questions?  Please contact Trisha George at 509-684-7474, Trisha.George@dnr.wa.gov or e-mail us at DNRrecruiting@dnr.wa.gov

Keywords: State of Washington, Olympia , Office Support Supervisor 1, Other , Olympia, Washington