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UI Specialist - Adjudicator Non-Permanent (UIS4) Virtual

Company: State of Washington
Location: Olympia
Posted on: June 6, 2021

Job Description:

Here's your opportunity to be a key part of how we live our vision and BUILD the nation's best and most future ready workforce - starting right here at ESD!

Who We Are and What We Do: Here at the Employment Security Department (ESD), we believe in the Power to Help when people need it most. We provide economic security to the people of Washington every day and in every corner of the state. We help people find jobs, provide our communities with inclusive workforce solutions and now provide paid family medical leave. If our mission motivates you, please apply to be a part of our team!

Why it's a great department/business unit: Our Unemployment Insurance (UI) Claim Centers provide timely and accurate unemployment benefits, information and referrals to appropriate resources. This ensures the accuracy, efficiency, fairness and accessibility of UI Benefits for our customers.

An excellent Non-permanent Opportunity: We are seeking to hire multiple, full-time/non-permanent UI Specialist (UIS4) Adjudicator positions within our Claim Center Operations.  In response to COVID-19 these positions will work remotely per the Governors directive, unless otherwise directed by the hiring manager. These positions can be located anywhere within the state of Washington, if selected, you may need to travel to  pick up equipment and receive instruction while observing social distancing. As a subject matter expert, you'll be relied upon for your thorough understanding of unemployment insurance law and policy.  Working independently you will issue determinations that either allow or deny unemployment insurance benefits that involve separation issues such as quits, discharges, availability, suitability, fraud and routine over-payments.  You'll also advise claimants of final rights and responsibilities and represent the agency in appeal hearings.  If this sounds like the right opportunity for you, we hope you'll consider joining our team in making a difference in our communities!

Please Note: First Reviews will be immediate and on-going.

We encourage you to learn more about our Unemployment Insurance division.

Core Daily Responsibilities:


  • Write decisions regarding unemployment insurance eligibility.
  • Apply complex laws and policies, rules, regulations, and procedures applicable to the unemployment insurance program.
  • Detect unemployment insurance issues.
  • As required, review claimant appeals and determine if appeal or redetermination is appropriate.
  • Research, gather, and analyze required information to make an accurate decision.
  • Interview claimants, employers and third parties to obtain facts related to complex unemployment insurance eligibility issues and produce clear, logical determinations for non-monetary decisions.
  • Determine rebuttal requirements and the need for additional facts.
  • Communicate unemployment insurance benefit adjudication information to claimants, employers, and third parties.

For a full description of duties - please click here to request from recruiter: PDF Request.

Required Qualifications:

A combination of education and/or professional unemployment insurance claims experience equivalent to seven (7) years.

OR One of the following qualifying experience or educational combinations:

  • Six (6) months of experience as an ESD UI Specialist 2.

  • Six (6) months of experience as an ESD UI Specialist 3.

Education to Experience Equivalences:

Associate Degree = 2 years | Bachelor Degree = 4 years | Masters or Higher = 5 years

NOTE: Applicants must be willing to work within the state of Washington.



  • The information provided in your Application must support your answers in the supplemental questionnaire. Responses not supported in your application may disqualify you for consideration.
  • Applications with blank fields, such as reasons for leaving, supervisor's name, employer phone numbers, etc. may be considered incomplete.
  • Supplemental question responses with comments such as "see attachments" may be considered incomplete.

If invited for interview, these will be held virtually using Skype, Zoom or phone interviews.  

To apply, attach a letter of interest, and resume to your on-line application (through the Add Attachment(s) field).

  • A resume will not substitute for the "work experience" section of the application.
  • Applications with comments such as "see attachments" in the supplemental question responses will be considered incomplete.

Other Information:

  • Final external candidates must be able to pass the Unemployment Insurance (UI) Fraud Check.
  • This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.
  • The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.
  • If you are having technical difficulties creating, accessing or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960.

Modern Workplace

We are diligent and remain focused on creating a modern workplace designed to meet the needs of a changing workforce. We have wellness programs, telework policies and flexible schedules. We're working to update our facilities all over the state to enhance both the client and employee experience.

Opportunity for All

The Washington Employment Security Department is an equal opportunity employer. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply. Please include your name and pronouns in your application, to ensure we address you appropriately throughout the application process.

If you are a person with a disability needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact Jeanette Nelson at jcnelson@esd.wa.gov or the Talent Acquisition Team at HRRecruiting@esd.wa.gov or 360-742-6924, Washington Relay Service 711.

Keywords: State of Washington, Olympia , UI Specialist - Adjudicator Non-Permanent (UIS4) Virtual, Other , Olympia, Washington

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