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DCYF Peer Support Program Administrator (WMS2)

Company: State of Washington
Location: Olympia
Posted on: June 8, 2021

Job Description:

The Department of Children, Youth, and Families (DCYF) was created to be a comprehensive agency exclusively dedicated to the social, emotional, and physical well-being of children, youth, and families regardless of race, ethnicity, sexual orientation, or other socioeconomic factors. We believe our workforce should reflect the communities we serve and are actively searching for candidates that reflect that diversity.

We're looking for a Peer Support Program Administrator to join our team to help build, support, and lead the Peer Support Program (PSP). This program is comprised of a group of volunteer DCYF professionals who are trained, skilled, credible, and highly committed to the resilience and wellbeing of all DCYF employees. Our vision is that "All Washington's children and youth grow up safe and healthy-thriving physically, emotionally, and educationally, nurtured by family and community." If you are ready to flourish in a position that encourages you to bring your authentic self to work and utilize your entrepreneurial spirit to administer an incredibly impactful program, apply today! This announcement will remain open until filled, it is to your advantage to apply early.

The Opportunity:

The Peer Support Program Administrator will elevate the Department of Child Youth, and Families (DCYF) culture to be healing-centered and trauma-informed, while broadly advocating for staff wellness. Additionally, the Peer Support Program Administrator will provide guidance, consultation, and direction to agency leadership on the development and sustainability of the agency's peer support services and wellness programs. The Peer Support Program Administrator will get to develop, manage, maintain, coordinate, and support the agency's Peer Support Program. This position reports directly to the Director of Administrative Services and will be expected to work remotely until further notice.

DCYF's stated values include "a focus on supporting staff as they contribute to the agency's goals and outcomes" so that staff can have "a relentless focus on outcomes for children." If we want to have a climate of true staff support, and healing, these values have to come alive by:

* providing support to have brave and uncomfortable conversations; * providing support to one another, so that we can support the children, youth, and families we serve; * changing perceptions and mindsets that destigmatize seeking support for mental wellbeing; * changing narratives around vulnerability, that it is not a weakness, rather a strength.

In addition, DCYF Racial Equity and Social Justice Strategic Plan is to become an Anti-Racist Organization. The Peer Support program will be building on, and collaborating with, this program to incorporate a healing-centered, transparent, culture wherein BIPOC staff and DCYF staff that have marginalized intersectionality can candidly and safely share their experiences with micro-aggressions and/or racism, and other forms of discrimination and receive support from carefully selected/recruited Peer Support staff trained in Racial Equity and Social Justice frameworks.

Some of what you will get to do:

* Collaborate with agency staff and leadership to develop and/or support peer support and crisis response programming across the department. * Engage with the current Peer Support team and model, in conjunction with DCYF leadership, to create and increase capacity agency-wide, while also developing more resources for staff, so that the PSP may provide the support that validates individual experiences and provides guidance and encouragement to participants to take responsibility and actively participate in recovery. * Respond and coordinate for individual and small group Peer Support requests. * Develop and implement ongoing data collecting and tracking for the Peer Support Program. * Monitor the experience of peer support members, tracking the programs they deliver, measuring the satisfaction, and experience of people who receive the support, and determining how behaviors, quality of life, and the overall health of participants improve upon participating in the program. * Data collection and evaluation in collaboration with Organizational Change Management Office (OCMO). * PSP training, recruitment, and curriculum development. * Attend training and professional development opportunities. * Collaborate with other trauma-informed/healing-centered efforts within DCYF. * Attend and participate in statewide workgroups involving planning, system development, and policy development. * Attend team meetings, training, conference, and workshops as assigned/required. * Development of the DCYF Peer Support policy. * Align and collaborate with the DCYF Office of Racial Equity and Social Justice (ORESJ) strategic plan. * Legislative memos as needed. * Agency-wide messaging of Peer Support and Peer Support Program. * Development and distribution of PSP materials and resources to include Peer Support newsletter. * On-going agency collaboration between all DCYF divisions and other Peer Support partners.

Required Education:

* Master degree or higher in involving major study in sociology or other social sciences, behavioral sciences, or an allied field from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA). * Applicable experience may substitute year-for-year for education.

Required Experience:

* Six years of experience in mental health, mental disability, or social services * One or more years of social service experience

Required Competencies:

* Mature judgment and strong interpersonal, communication, and task flexibility skills. * Advanced managerial knowledge and skills in management principles, long-range strategic planning, resource allocation, budget development/formulation, fiscal accountability, facility management, project management techniques, and human resources application skills. * Communicate effectively in person and in writing, as a leader, and participate in groups. * Ability to manage and build upon, a culturally diverse environment. * Understanding of agency information systems, and strong competency using Microsoft programs such as Word, Excel, spreadsheets, PowerPoint presentations, email software, and virtual meeting software such as Zoom. * Knowledge of federal, state, and department regulations governing statewide DCYF services, supports, and field operations. * Demonstrated effective verbal and written communication skills with a diverse audience including community partners, organizations, Tribes, stakeholders, and agency staff. * Ability to assess, plan and implement organizational effectiveness for short-term and long-term strategic goals. * Ability to establish and maintain positive relationships with DCYF staff and stakeholders. * Ability to interpret statutes, rules, regulations, and statewide operational policies. * Ability to provide organizational leadership to support staff creativity, innovation, and process improvement. * Ability to use independent judgment to analyze and make critical decisions in a fast-paced, high-volume, result-oriented environment where outcomes come under scrutiny by the public and legislature. * Knowledge of project management principles and practices, including experience developing and managing a project plan. * Ability to facilitate and negotiate with multi-size groups to reach consensus or positive outcomes. * Strong Equity and Social Justice frame of mind.

In addition to those required qualifications, our ideal applicant will also have some or all of the following:

* Possess certification as a Certified Peer Specialist consistent with WAC 246-341. * Current Washington State Department of Health agency affiliate counselor or ability to obtain credentials within 60 days required. * Certification in Project/Change Management. * Strong Diversity, Equity, and Inclusion mindset. * Experience developing similar Peer/Employee Support Programs * Experience working with the populations we serve, including but not limited to, child welfare, juvenile rehabilitation, early learning, or other support services to children, youth, and families. * Experience working or training trauma-informed/healing-centered practices for employees. * Demonstrated history of a high degree of integrity and transparency in work. * Demonstrated history of quality and continuous improvement. * Is currently and can remain objective and free of undue influence. * Aligns with the strategic objectives of DCYF. * Promotes organizational improvement.

How do I apply?

Complete your applicant profile and attach the following documents:

* Letter of interest describing how you meet the specific qualifications for this position * Currentresumedetailing experience and education * Transcripts, and/or copies of any certifications pertaining to the qualifications. Unofficial transcripts are acceptable.

To take advantage of Veteran's preference please attach your DD-214, member 4 long-form, or your NGB-22. Please black out your social security number prior to attaching.

Supplemental Information:

Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

The initial screening will be based on the content and completeness of your application and the materials submitted. All information may be verified and documentation may be required. Applications with comments such as "see attachments" or "N/A" in the supplemental question responses will be considered incomplete.

DCYF is an equal opportunity employer and supports equity, diversity, inclusion, and respect.

Need accommodation throughout the application/interview process? Unable to apply online? Contact the Recruitment team atdcyf.jobs@dcyf.wa.gov or (360) 628-0114 or the Telecommunications Device for the Deaf at 800-833-6388

Experiencing technical difficulties creating, accessing or completing your application? Call NEOGOV toll-free at (855)524-5627 or emailsupport@neogov.com.

General suggestions for creating a good application packet:

* Read the job posting very carefully. Find out as much as you can about the position. * Make sure you are very diligent in following all the application instructions. Include all requested documentation. * Make sure your application and supplemental question responses address how you meet each of the required and desired qualifications. * Carefully read each of the supplemental questions and respond completely to each one. Pay careful attention to each component of the question, providing examples, and thoroughly describing when and where you achieved the proficiency level, and detail the types of work you performed, the work products, etc., to demonstrate 'how'. * Specifically include all of your work experiences doing the same or similar work, especially if you reference work in these jobs in describing when/where you gained proficiency level skills. * Make sure your application reflects your best writing.

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#peersupport #programadministration #youthimpact #makeadifference #socialjustice #diversity #equity #inclusion

Keywords: State of Washington, Olympia , DCYF Peer Support Program Administrator (WMS2), Other , Olympia, Washington

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