At ICF, our ServiceNow Developers help support the mission,
business, service, and operational needs of our customers. ICF's
ServiceNow Developers work on a wide variety of different programs
support diverse customer mission areas. We build solutions that
support citizen services - such as systems that help detect fraud,
waste, and abuse across federal programs, systems that help
facilitate wireless spectrum auctions, and systems that support
citizen engagement with regulatory and rulemaking processes - all
using the ServiceNow platform. We also support new and novel
employee services across our portfolio - such as improving
employee's access to Human Resources business functions, our
customers business management and stakeholder engagement
capabilities, as well as core service and operations management
needs of business stakeholders.
+ Formulate system scope and objectives.
+ Prepares detailed specifications for application builds.
+ Assist with user story creation and grooming.
+ Responsible for coding, testing, debugging and creating
+ Technical knowledge and responsibility of all phases of
applications systems analysis and programming.
+ Understands the business or function for which application is
+ Instructing, directing and checking the work of other
technical team members.
+ Adept at developing front end portal, back-end console
+ Experience with programming languages and databases including
+ Experience building scoped applications.
+ 2+ years experience developing on the ServiceNow platform.
+ 2+ years of IT application system experience in technology
+ 2+ years of experience with platform customization in relevant
+ 2+ years of experience with custom application development
including Custom Service Portal widget creation.
+ 2+ years of experience developing and customizing core
applications such as Incident, Problem, Change, Knowledge, and
- HTML5, Jelly, jQuery and AngularJS.
+ 2+ years experience implementing systems using the Agile/Scrum
+ Strong communicator and ability to work as part of a cohesive
+ US Citizenship required due federal government contract for
+ Integration experience (SOAP, REST, and JSON as well as JDBC
and file imports).
+ Experience integrating ServiceNow with an API-led Integration
Platform such as MuleSoft or Apigee.
+ Administration of a ServiceNow instance including the
management of users, groups, and roles, CMS Development, ACLs,
business rules, workflows, UI actions, UI policies, dictionary, and
catalog items Orchestration and Discovery experience a plus.
+ Experience with rebuilding and refactoring legacy applications
in ServiceNow a plus.
+ Experience conducting ServiceNow instance upgrades.
+ ServiceNow Developer Certification is strongly preferred.
Working at ICF
Working at ICF means applying a passion for meaningful work with
intellectual rigor to help solve the leading issues of our day.
Smart, compassionate, innovative, committed, ICF employees tackle
unprecedented challenges to benefit people, businesses, and
governments around the globe. We believe in collaboration, mutual
respect, open communication, and opportunity for growth. If you're
seeking to make a difference in the world, visit
www.icf.com/careers to find your next career. ICF-together for
ICF is an equal opportunity employer that values diversity at
all levels. (EOE - Minorities/Females/ Protected Veterans
Status/Disability Status/Sexual Orientation/Gender Identity). For
more information, please read our EEO & AA policy
Reasonable Accommodations are available for disabled veterans
and applicants with disabilities in all phases of the application
and employment process. To request an accommodation please email
firstname.lastname@example.org and we will be happy to assist. All
information you provide will be kept confidential and will be used
only to the extent required to provide needed reasonable
accommodations. Read more about non-discrimination: EEO is the law
and Pay Transparency Statement
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ICF (NASDAQ:ICFI) is a global consulting services company with
over 7,000 full and part-time employees, but we are not your
typical consultants. At ICF, business analysts and policy
specialists work together with digital strategists, data scientists
and creatives. We combine unmatched industry expertise with
cutting-edge engagement capabilities to help organizations solve
their most complex challenges. Since 1969, public and private
sector clients have worked with ICF to navigate change and shape
the future. Learn more at icf.com.