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Information Governance Manager- WMS-3- Permanent *01754

Company: State of Washington
Location: Olympia
Posted on: June 12, 2021

Job Description:


Information Governance Manager (WMS3)


Information Technology Services Division (ITS)

 Olympia, WA

  Please Note: Screening of application materials will be on-going. It is in the applicants' best interest to submit their application materials as early as possible. The hiring manager reserves the right to make a hiring decision at any time. This job posting may be closed at any time without notice.

If you have previously applied, you do not need to reapply.    

Choosing where to grow your career has a significant impact on your professional and personal life, so its important that the company you work for is in alignment with your values. WDFW staff work to exemplify the following values every day:

  • Accountability, we hold ourselves and each other responsible for acting consistent with our values and mission.
  • Service, we add value to Washington communities and seek to improve the public's experience.
  • Professionalism, we serve in a manner that reflects positively on the Department and on ourselves.
  • Integrity, we are consistently open, honest, ethical, and genuine in our actions.
  • Respect, we treat each other with dignity.
  • Empathy, we take time to understand and appreciate others.

Karelian Dog Program Credit- WDFW Enforcement

With that in mind, 

We are seeking candidates, who respect and value the opinions of others, creating an inclusive team environment where every member feels they contribute value to the project and WDFW.

You will report to the ITS Chief Information Security Officer and serve as the point of contact for all information governance initiatives within the agency by providing oversight on public records, records management, litigation and discovery.

This is an opportunity to demonstrate your excellent communication and project management skills along with the ability to interact effectively with agency management, program administrators, outside organizations and line staff.

The Information Technology Services Division administers enterprise-level technology services and support. Business and science operations are enhanced or newly created via effective internal systems development activity or by assisting and selecting best-qualified external-developer partners and effecting necessary integrations with DFW or State technology resources.

As the Information Governance Manager  you  thoroughly understand the requirements of the state Public Records Act, Records Act, RCW 42.56, RCW 40.14, data sharing requirements, relevant privacy laws, record retention laws and discovery rules for litigation  and will demonstrate strong leadership attributes and creative problem-solving skills.  

Winter Fishing-Yakima River Credit-Public

How you will make an impact, 

Serving as the agency Privacy Officer and is responsible for ensuring that the private information of staff members and WDFW license holders are not produced to unauthorized recipients.  

Monitoring new technology or changes to existing technology applications, products, or operational processes and ensures that privacy and protection of personal data is appropriately managed. 

As the Information Governance Manager, you can be the central point of contact for matters involving privacy and data protection with the State's Office of Privacy and Data Protection.  

In charge of leading efforts in developing, implementing, and managing an integrated IG program designed to optimize the agency's use of its information. Makes recommendations for associated policy development, processes, procedures, and guidelines for information governance, enterprise content management, records management, public records requests/public disclosure, and privacy issues. 

Identifying information management and privacy laws and regulations and will support implementation actions to ensure compliance. Effectively represent the agency's positions and advocate internal and external policy consistent with the agency's objectives. 

Washington State has a long-standing commitment to open government, including open access to nonconfidential data from state agencies.  The Information Governance Manager leads the agency efforts in promoting and facilitating open data. 

With your experience, 

The Information Governance Manager takes the lead in promoting a culture of information compliance and information governance best practices across the agency. Provides technical and tactical advice and act as the point of escalation for queries and concerns. 

And indirectly manages public disclosure and records management across the agency and will have a keen focus on enhancing agency business operations while meeting the intent of applicable records and public records laws, regulations, and policies.   

You will work routinely with WaTech, and the Office of the Attorney General, and other internal and external stakeholders to provide these services.

And lead and Supervise a staff of four to include:

Management Analyst 4 (Public Records Officer) Records Management Supervisor (Records Officer) Management Analyst 3 (Litigation and Discovery Coordinator) Management Analyst 3 (Electronic Search)



Work Setting, including hazards: Position's assigned duty station is at the Natural Resources Building on the Capital Campus in Olympia. Work performed is almost exclusively indoors in a fast-paced office environment. Teleworking options may currently be available for office work.

Schedule (i.e., hours and days): Position is overtime exempt.  The incumbent is expected to schedule their time within a typical 40-hour work week and will adjust his/her schedule and work additional hours as needed to meet business demands and deadlines 

Travel Requirements: Position requires some travel within the Olympia area and occasionally to offsite WDFW facilities in various cities across the state.   Occasional overnight travel may be needed to attend or participate in various events. 

Tools and Equipment: Office duties require use of Microsoft Windows and Office Suite of applications.

Customer Relations: Requires frequent contact with customers within WDFW and external contact with other agencies, members of the public, etc.


Required Education, Experience, and Competencies.

  Bachelor's degree or higher in business administration, sciences, information technology or other closely allied field.


  Four or more years of management/leadership experience, to include all aspects of workforce and performance development 

  • Experience developing, implementing, and training on policies and procedures 
  • Extensive written and oral communication skills; demonstrated ability to communicate complex and unusual topics for issues both verbally and in writing.
  • Required Competencies for this position are:
  • Demonstrates self-awareness, self-management, ethics, integrity, and continual growth and learning.
  • Demonstrates interpersonal awareness and the ability to be inclusive and invite a diverse workforce.
  • Demonstrates organizational and political awareness, relationship building skills, and effective decision making.
  • Demonstrates fair, accountable, and transparent supervisory skills.

Note: Closely related qualifying experience may be substituted for the required education on a year by year basis.


  • Certified Information Privacy Professional (CIPP) by IAPP 
  • Certified Information Professional (CIP) by AIIM 
  • Information Governance Professional (IGP) Certification by ARMA 
  • Demonstrated experience with the following subject areas: 
  •  Specification of information management decision rights 

  •  Building an accountability framework to encourage desirable behavior in the valuation, creation, storage, use, archival and deletion of agency information.  

  • The Washington State Public Records Act or Freedom of Information Act

  •  Records retention practices and rules 
  • Content management practices and systems 
  • Discovery laws and best practices, including the use of advanced search and document review tools (eDiscovery tools) 
  • Executive Order 16-01 by Office of the Governor of the State of Washington "Privacy Protection and Transparency in State Government 'Modernizing State Agency Privacy Protection'"

Please note:  Failure to follow the application instructions will lead to disqualification.

To apply for this position, you MUST complete your profile at www.careers.wa.gov and attach the following to your profile before completing the online application:

  • A cover letter describing how you meet the qualifications of this position (generic cover letter will not be accepted)
  • A current resume (please make it succinct)
  • Three professional references (personal references do not count as professional) 


IMPORTANT NOTE: The Department of Fish and Wildlife's priority during the Covid-19 health crisis is to keep our staff, candidates, and the public safe.  We are hiring and encourage you to apply to open positions. We have transitioned to a virtual recruitment process, to include web-based interviews.


Learn about our agency and the perks of working for WDFW!

The Washington Department of Fish and Wildlife has some of the most talented people in the natural resource field.  We celebrate and value diversity, appreciating that a workforce composed of those from different backgrounds and experiences creates an inclusive environment, strengthens positive relationships with the local community, and brings new perspectives and approaches to fulfilling the agency's mission. We value demonstrated skill in living WDFW values of professionalism, accountability, empathy, integrity, service, and respect.

WDFW employees may be eligible for the following:

Medical/Dental/Vision for employee & dependent(s), Public Employees Retirement System (PERS),   Vacation, Sick, and other Leave, 11 Paid Holidays per year, Public Service Loan Forgiveness, Tuition Waiver,   Long Term Disability & Life Insurance, Deferred Compensation Programs, Dependent Care Assistance Program (DCAP),  Flexible Spending Arrangement (FSA), Employee Assistance Program, Commute Trip Reduction Incentives (Download PDF reader), Combined Fund Drive, SmartHealth.



Diversity, Equity, and Inclusion Employer



To take advantage of veteran preference, please do the following:

  • Email a copy of your DD214 (Member 4 copy), NGB 22 or USDVA signed verification of service letter to RecruitmentTeam@dfw.wa.gov.
  • Subject line should include recruitment number, position and Vet (for example: #10155 Biologist 1 - Veteran)
  • Include your name as it appears on your application in careers.wa.gov



To take advantage of military spouse preference, please do the following:

  • Notify us of your military spouse status by email at RecruitmentTeam@dfw.wa.gov.  
  • Subject line should include recruitment number, position and MS (for example: #10155 Biologist 1 - MS)
  • Include your name as it appears on your application in careers.wa.gov

Note: Please blackout any PII (personally identifiable information) data such as social security numbers. For further information, please contact us at RecruitmentTeam@dfw.wa.gov.


As part of WDFW's efforts to advance respectful and inclusive work environments, the Agency expects inclusivity as part of our professional interactions and communications.  Therefore, we want to ensure that all individuals feel welcome, are treated fairly and respectfully.  All staff are empowered to fully contribute to serving their work unit, Agency, and the citizens of Washington.


The Department of Fish and Wildlife is an equal opportunity employer.  We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status and are encouraged to apply. 

 Persons needing accommodation in the application process or this announcement in an alternative format may call (360) 902-2276 or the Telecommunications Device for the Deaf (TDD) at (800) 833-6388.


This recruitment is essential to maintain operations and fulfill WDFW's legal obligations under the Washington Privacy Act.

If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at (855) 524-5627 or support@neogov.com.


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Keywords: State of Washington, Olympia , Information Governance Manager- WMS-3- Permanent *01754, Other , Olympia, Washington

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