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Center Support

Company: The Salvation Army
Location: Olympia
Posted on: June 12, 2021

Job Description:

Description

DEPARTMENT: OLYMPIA CENTER POSITION TITLE: CENTER SUPPORT

STATUS: NON-EXEMPT, On Call

GENERAL STATEMENT:

The Salvation Army is a branch of the Christian Church and the goal of all programs is spiritual regeneration of all people.

The Salvation Army is an equal opportunity employer.

The Salvation Army Center program provides 24/7 enhanced shelter and related services for adults experiencing homelessness. Participants are typically people who have been identified as high needs adults who are eligible for supportive permanent housing. Many clients have chronic and acute mental illness, active addiction issues, and/or trauma. This is a low-barrier, harm reduction program. Advocates are responsible for providing direct service to the participants, assisting with the goal of moving participants quickly into permanent housing and fostering a team environment among center staff and volunteers.

Working Conditions:

This position may have frequent in person contact with people from diverse backgrounds who may be angry, hostile, confused or frustrated. The worker may be exposed to different inside and outside environmental conditions. The worker may be subject to insufficient noise to cause the worker to shout to be heard above ambient noise level. The worker may be exposure to vibration and/or oscillating movements of the extremities or whole body.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

+ Screen guests as needed with Breathalyzer

+ Check in Center clients for the night assigning them to beds

+ Distribute Linens

+ Help settle clients for the night and provide wake up calls

+ Ensure that guest list is accurate and complete

+ Permit only controlled access to the Center

+ Maintain Department Logs

+ Complete daily data for statistical reports and other reports as required

+ Contact Police, Medics or Fire Department by calling 911 as needed

+ Evacuate the building when necessary, ensuring all guests are accounted for

+ Write reports of all incidents and accidents

+ Report any cases of suspected abuse or injury immediately to a supervisor or office staff

+ Report any needed repairs or supply requests to supervisor or business administrator

+ Customer service mindset

+ Enforce building and program rules and policy.

+ General knowledge of business protocols

+ Perform other functions as requested

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

+ Able to hand write legibly.

+ Able to stand for sustained periods of time.

+ Able to walk the entire building and ascend and descend stairs quickly to move from one floor to another in order to respond to emergency situations.

+ Ability to lift, move and/or carry up to 40 pounds.

+ Attend staff meetings, workshops, retreats, and in-service classes as provided.

+ Maintain accurate record of hours worked and turn in timesheets on schedule.

+ Demonstrates the necessary attitudes, knowledge and skills to deliver culturally competent services and work effectively in multi-cultural situations.

+ Contribute to and support a positive, team-oriented work environment.

+ Maintain a safe and comfortable Center environment, including physical set-up and light janitorial duties, when necessary.

+ Work as a team with other colleagues on shift and be able to work independently without direct supervision.

+ Support and contribute to a creative, collaborative and respectful environment that promotes teamwork.

+ Able to make independent decisions and apply sound judgment in performing job duties.

The requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Conditions:This position requires the employee to work in an environment where there may be exposure to blood, bodily fluids, and other potentially infectious material. Other exposures could include cleaning supplies, chemicals involved in pest control, paint and other materials used in building maintenance. Working conditions may include interruptions with angry persons, and exposure to computers and digital touchscreen displays.

EDUCATION AND WORK EXPERIENCE:

+ High School Diploma or the equivalent

+ Previous work experience in programs that work with high needs participants.

+ CPR certified

+ 2 years of customer service experience

SCOPE OF POSITION:

+ Provide support to the department to help ensure that the needs of the Center clients are served.

The Salvation Army provides a smoke and drug free work environment in its facilities and vehicles for all employees and volunteers.

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is a reasonable and no undue hardship would result.

SUPERVISOR: Business Administrator

OLYMPIA CORPS OFFICER: Captain Jared & Christina Arnold

Equal Employment Opportunity

Women/Disabled/Minorities/Veterans

Qualifications

Education

Preferred

+ High School or Equivalent or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: The Salvation Army, Olympia , Center Support, Other , Olympia, Washington

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