- First review of applications will be June 9th, 2021.
Application review will then be ongoing, therefore, we encourage
you to submit your application materials as soon as
Here's your opportunity to be a key part of how we live our
vision and BUILD the nation's best and most future ready workforce
- starting right at ESD!
Power to Help: At the Employment Security Department (ESD,
we believe in the Power to Help when people need it most. We
provide economic security to the people of Washington every day and
in every corner of the state. We help people find jobs, provide our
communities with inclusive workforce solutions that promote
economic resilience and prosperity, and are now providing paid
family and medical leave.
Power of a Job: The Information Technology Services
Division (ITSD) improves our business by providing innovative IT
support and services. As our Enterprise System Administrator, you
will be a member of the Application Development - System Operations
unit which is an integral part of the successful administration of
claimant and employer services within ESD. You will be responsible
for administering, operating, and maintaining enterprise-wide,
mission-critical software applications and systems. Your expertise
will directly contribute to our mission by providing expert
technical consultation, problem analysis and resolution, and
application of technical proficiencies for products and services
used by agency staff, partners, employers, and job seekers.
If you are ready to join a team of pioneering IT professionals
continuously improving our customer's experience and service
levels, then we hope you will apply today!
As an Enterprise Systems Administrator, your ability to
analyze trends, and identify, diagnose, and resolve system issues
to ensure continued service and availability of critical
applications to internal and external customers. You will support
application/systems and enhancements based on requests for IT
services and collaborate with customers to make sure technical
requirements align with business requirements. This includes the
management, modification, development and repair of applications
and components, the ability to write, review and fix code, plan and
perform data migrations, develop database designs and batch
processes, design and/or write reports, ad hoc queries or data
updates. As you resolve application issues, preserve production
system data integrity and timeliness, and inform users of
production operation issues that could impede users' ability to do
their work, you will maximize productive use of these critical
Click here to request a detailed description of the position and
Bachelor's Degree in Information Technology or closely related
Seven (7) years of IT experience with the following:
- Experience with production systems administration,
implementation and support.
- Demonstrated software administration experience with BMC
Remedy, Windows, IIS, JavaServlet, Web application design,
development and application servers or other commercially available
service/support desk problem and incident management ticketing
- Demonstrated configuration experience with BMC Remedy IT
Service Management (ITSM) modules and Windows/Web application
design and development.
- Demonstrated systems administration experience with Electronic
Security Process application (ESP) providing Tier 2/3 support.
- Demonstrated configuration and administration experience with
Archibus Facility Management software.
OR A combination of education and experience.
Education to Experience Equivalences:
Associate Degree = 2 years | Bachelor's Degree = 4 years |
Master's or Higher = 5 years
- Demonstrated software administration skills in ILINX Imaging
Application - Content Store and Capture.
- Final external candidates must be able to pass the Unemployment
Insurance (UI) Fraud Check.
- Once it is safe according to state and local ordinances, this
position may involve frequent and/or occasional travel to field
offices within the state, and/or occasional travel for meetings
and/or training. Must meet requirements to operate state
- Internet service with speeds of 10mbps download and 2MB upload.
To test your internet speed please go to www.speedtest.net.
Please attach a Resume and Cover Letter to your on-line
application (through the Add Attachment(s) field).
- A resume will not substitute for the "work experience" section
of the application or vice versa.
- Applications with blank fields, or supplemental question
responses with comments such as "see attachments" or "see resume"
may be considered incomplete.
More than Just a Paycheck! Washington State offers
one of the most competitive benefits packages in the nation. To
read more about our benefits, click on the following employee
- Benefits (insurance, retirement, and related benefits)
- Vacation, Leave, and Holidays
- Special Programs (additional benefits)
ESD is diligent and remains focused on creating a modern
workplace designed to meet the needs of a changing workforce. We
have wellness programs, telework policies and flexible schedules.
We're working to update our facilities all over the state to
enhance both the client and employee experience.
Opportunity for All
The Washington Employment Security Department is an equal
opportunity employer. We strive to create a working environment
that includes and respects cultural, racial, ethnic, sexual
orientation and gender identity diversity. Women, racial and ethnic
minorities, persons of disability, persons over 40 years of age,
veterans or people with military status, and people of all sexual
orientations and gender identities are encouraged to apply. Please
include your name and pronouns in your application, to ensure we
address you appropriately throughout the application process.
If you are a person with a disability and would like to request
an accommodation in the application process, if you need this job
announcement in an alternate format, or if you have general
questions about this opportunity, please contact Carolyn Haley on
the Talent Acquisition Team at email@example.com, Washington
Relay Service 711, or HRRecruiting@esd.wa.gov.
- This recruitment may be used to fill additional agency-wide
positions in accordance with Article 4 of the WFSE Collective
- The Employment Security Department is an equal opportunity
employer/program. Auxiliary aids and services are available upon
request to individuals with disabilities.
- If you are having technical difficulties creating, accessing or
completing your application, please contact firstname.lastname@example.org
or (360) 664-1960 or toll free (877) 664-1960.