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Enterprise GIS Technology Services Supervisor

Company: State of Washington
Location: Olympia
Posted on: June 12, 2021

Job Description:


Washington State Department of Transportation (WSDOT) is the steward of an integrated, multimodal transportation system that helps to ensure people and goods move safely and efficiently throughout the state. In addition to building, maintaining, and operating the state highway system, WSDOT operates the largest ferry system in the nation, manages the world's longest floating bridge, and recently completed the world's widest tunneling project.


The Opportunity

WSDOT's Geographic Information Systems (GIS) and Roadway Data Branch is currently seeking a motivational, creative, and tenacious GIS professional to lead the GIS Services Section. The geospatial services, analyses, solutions, and products delivered under this position are used by WSDOT employees and other federal and local governments in the pursuit of the agency's mission to manage and monitor roadway safety and operations, and to plan and implement cost effective transportation options that improve livable communities and economic vitality for people and businesses. This position provides leadership, consultation, and GIS specialist services for major organization-wide, high risk/impact, and mission critical GIS projects and operations.


What to Expect

This position serves as a unique specialist and leader for assessing how WSDOT's ESRI-based GIS technologies can meet a wide variety of needs from across the agency.  The incumbent functions as a key technical expert and a recognized GIS resource to provide guidance and services relating to spatial data, cartography, interactive map services stewardship, spatial analysis, business analysis, training, and evaluation of GIS technical solutions. With oversight of the agency ArcGIS Online site, GIS training program and GIS help desk, this position involves a wide scope of responsibilities and skills that enable the incumbent to identify and implement practical solutions and also scope requirements for more complex solution configurations or custom application development.  This position is a key player for leading agency GIS user's transitions, configuring web services, and establishing new standard procedures as WSDOT migrates GIS solutions from desktop to web-based platforms.


Among the varied range of responsibilities held within this role, the Enterprise GIS Technology Services Supervisor will:

  • Effectively supervise and direct a team of professional IT GIS technology and training specialists to deliver GIS help desk, web GIS system administration and GIS technology training services to staff agency wide. 
  • Establish procedures, standards, and best practices for GIS Service delivery to the internal and external end users of this technology. 
  • Apply specialized professional knowledge and expertise regarding GIS application software, data management and geospatial analysis to assess customer's business requirements and devise customized procedural, technical and strategic recommendations to meet those needs. 
  • Work with application developers to develop highly useable geospatial user interface components. 
  • Participates in agency senior level GIS technology committee discussions to plan for increasing use of web-based GIS technology and transitioning the agency from desktops to a web/cloud-based enterprise GIS technology.  



To be considered for this opportunity, the following are required:

  • Bachelor of Science degree in business intelligence, computer science, information/data science, a natural science, engineering, or related fields or four (4) years of progressively responsible, professional level relevant work experience. 
  • Seven (7) years of increasingly responsible professional level work applying ESRI's geospatial technologies to meet business needs, troubleshoot and research technical GIS problems, and teach others about the GIS concepts and principles needed to apply GIS tools properly. 
  • Four (4) years professional experience working with ESRI's ArcServer and web/cloud SaaS product technologies to develop, manage and publish web services.
  • Nine (9) semester hours of GIS coursework.
  • Technical writing and presentation skills.
  • Demonstrated experience maintaining positive relationships with customers and coworkers. 

It is preferred that qualified candidates also have:

  • Professional business analysis experience.
  • Experience with project management methodology.
  • Experience supervising a technical team.
  • Professional Certificate on Geographic Information Systems (GIDP)
  • Professional Certification in Business Analysis (CBAP)
  • Working Knowledge of WSDOT's Linear Referencing System (LRS).
  • Experience with relational database systems.
  • Working knowledge of GPS and mobile device data collection technologies. 


Important Notes 

  • This position is a designated member of the WSDOT Incident Management Team (IMT). This includes having to respond with little or no notice to a disaster or major incident.  



  • Work-Life Balance - We offer flexible work schedules that allow you time for your life outside of this excellent opportunity. 
  • Paid Leave - In addition to 10 paid holidays, full-time employees earn a minimum 14 paid vacation days per year!
  • Tuition Assistance - Permanent employees have several options for assistance with education expenses, including tuition reimbursement programs, government discounts at participating colleges throughout the state, and eligibility for federal student loan forgiveness.  
  • Plan For Your Future - WSDOT offers a comprehensive benefits package that includes a variety of healthcare options. Employees also have their choice of state retirement programs, and much more. Go to State Benefits for more information. 


Check out this video to learn more: Why WSDOT?

How to Apply

Applications for this recruitment will be accepted electronically. Your relevant experience may be evaluated to determine salary. Therefore, it is very important that the "Work Experience" portion of the application be completed in as much detail as possible.

In order to be considered for this opportunity, please include the following with your online application:

  • An attached Resume outlining (in reverse chronological order) your experience to date.
  • An attached Cover Letter that further explains your qualifications and indicates why you believe you are a viable candidate for this role.
  • Contact details for a minimum three (3) individuals who can attest to your work performance, technical skills, and job-related competencies. This information can be entered in the "References" section of the online application; does not require an additional attachment. 


Please click the "APPLY" button to proceed. Note that you will be prompted to either sign in or create an account. This step is required in order to submit an application to this opportunity.


WSDOT is an equal opportunity employer. We value the importance of creating an environment in which all employees can feel respected, included and empowered to bring unique ideas to the agency. Our diversity and inclusion efforts include embracing different cultures, backgrounds and viewpoints while fostering growth and advancement in the workplace. Women, racial and ethnic minorities, persons of disability, persons over 40 years of age, disabled and Vietnam era veterans, as well as people of all sexual orientations and gender identities are encouraged to apply. Persons with disabilities needing assistance in the application process, or those needing this job announcement in an alternative format may contact the listed Recruiter.


WSDOT does not use the E-Verify system. For more information, please visit www.uscis.gov 


Contact us

For inquiries about this posting, you may contact the assigned Recruiter, Amanda Strebeck, at strebal@wsdot.wa.gov . Please be sure to reference Enterprise GIS Technology Services Supervisor in the subject line.

Keywords: State of Washington, Olympia , Enterprise GIS Technology Services Supervisor, Other , Olympia, Washington

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