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FOH Restaurant Manager - Winter 2021/22

Company: Crystal Mountain Ski Resort
Location: Olympia
Posted on: September 13, 2021

Job Description:

Please note, this position is located in Enumclaw, WA


As a valued Restaurant Manager at Crystal Mountain, you will motivate, inspire, and mentor staff, delight our guests and commit to providing excellent customer experiences. As an innovator, we will look to you to find new and better ways of developing a dynamic and successful team. You will utilize your superior organization and communication skills to quickly address concerns and discover lasting solutions while upholding our high standards for 100 percent guest satisfaction.   


ESSENTIAL DUTIES 


Assists Group Manager in creating the budget and upholds the budget  


Responsible for maintaining par levels and ordering product 


Coordinates how product gets to venue 


Responsible for inventory input and calculation of COGs 


Conduct staff meetings 


Set schedules for FOH and BOH 


Manage and oversee venue operations  


Help achieve restaurant operational objectives 


Plan and develop staff incentive programs 


Assist the Group Manager in the planning of strategies 


Respond to customer concerns and questions 


Control costs and minimize waste while ensuring high quality of preparation 


Nurture a positive working environment 


Maintain a safe, healthy, and secure working environment 


Help maintain current reservations system and  training when needed 


Promote and market the business 


Help oversee stock levels and order supplies when needed 


Coordinate communication between from front of the house and back of the house 


Assist the General Manager with daily pre-shift meetings 


Gather guest & employee feedback and recommend improvements to management 


Assist in administering training programs 


Monitor labor and product expenses to remain within budget, meet goals, and successfully advertise and support the CMR brand 


KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS 


 


1+ years’ experience in a restaurant lead role in the hospitality industry 


POS experience required 


Positive attitude and excellent communication skills 


Must have Washington MAST Card 


Must have Washington Food Handler Card 


 


 PHYSICAL DEMANDS AND WORKING CONDITIONS 


This position is required to work evenings, weekends and holidays while in operation. 


Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis. 


Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis. 


Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. 


An Equal Opportunity Employer 

Keywords: Crystal Mountain Ski Resort, Olympia , FOH Restaurant Manager - Winter 2021/22, Other , Olympia, Washington

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