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DSHS/ESA Child Support Enforcement Officer 1-2 (in-training)

Company: State of Washington
Location: Olympia
Posted on: June 20, 2022

Job Description:

DSHS Child Support Enforcement Officer 1-2 (in-training)

If you enjoy working in a fast-paced, positive team environment, consider this exciting opportunity. The Economic Services Administration, Division of Child Support is currently seeking Support Enforcement Officers to join our team in Kennewick, Washington. Your work here will help Transform Lives!

In this role, you independently initiate and authorize the establishment, collection, distribution, and/or modification and enforcement of financial, medical, interstate, and other child support obligations on an assigned caseload.

We allow a hybrid telework option where you'd typically work 1-4 days a week in the office.

Some of what you'll do:

* Work with parents, attorneys, and advocates to establish child support obligations and apply sanctions should they not comply with the terms of those obligations
* Independently establish administrative child support orders by researching and locating income information, calculating complex financial and medical obligations, calculating arrears balances as required, preparing and serving legal notices, and negotiating settlements as appropriate
* Analyze, interpret and apply State, Tribal, Federal and International laws pertaining to the legal determination of paternity, and the establishment and enforcement of financial and medical child support
* Review and interpret court and administrative child support orders to determine when obligations may be suspended or terminated, the support amount, and the frequency at which support is charged
* Utilize divisional signature authority to initiate and sign legal notices, including correspondence with clients, courts, and other Washington state agencies
* Locate individuals and assets utilizing state interfaces such as Employment Security, Department of Revenue, Department of Licensing, Labor and Industries, the Federal Parent Locate Service, and the Social Security Administration
* Maintain a caseload of child support cases utilizing the Support Enforcement Management System and effective management skills

Who should apply?

Professionals with two years of college-level coursework and 2 years of experience in child support enforcement and/or debt collection-related functions. (Equivalent education and/or experience may substitute year for year).


Two years of experience as a Child Support Enforcement Technician in Washington state service.

Applicants who have been determined to meet minimum qualifications for the Support Enforcement Officer 1-2 opportunity will be asked to take an assessment examination for further consideration. The assessment examination will be scheduled and proctored at a test location in Washington state. This does not ensure an interview or that you will be hired but is necessary for evaluation purposes.

These are in-training opportunities, and with successful completion of a one-year training program, you will become a Support Enforcement Officer 2!

Question about applying for this job?Emailchris.pulley@dshs.wa.gov and reference 08176.


Per Governor Inslees'Proclamation 21-14 (Download PDF reader) state employees must be fully vaccinated. Your vaccine status will be verified. Please note medical or religious accommodation may be available, once an offer of employment is made.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.

E-Verify is a registered trademark of the U.S. Department of Homeland Security

Keywords: State of Washington, Olympia , DSHS/ESA Child Support Enforcement Officer 1-2 (in-training), Other , Olympia, Washington

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