Inside Sales / Customer Service Rep
Company: Border States Industries
Location: Olympia
Posted on: August 3, 2022
|
|
Job Description:
Inside Sales / Customer Service Rep FULL-TIME $34/hr Supports
the day-to-day operations of the Customer Service Team in promoting
sales, obtaining orders and providing service to our customers.
Obtains orders, provides customers timely follow-up on technical
inquiries, maintains reports, actively participate in the marketing
and sale of Border States products and services, resolves customer
billing problems, and provides input on product evaluations, code
descriptions, inventory management, and pricing development.
Responsibilities
Essential Functions Working closely with Border States sales and
marketing staff to meet and exceed Branch sales and gross profit
objectives.
Obtaining orders and providing proactive customer service sales and
service functions including order entry, expediting, pricing,
returns, coordinating deliveries and following up on customer
inquiries, as required.
Providing timely follow-up on customer technical inquiries and
requests.
Maintaining Open Order Reports, Billing Block Reports and other
reports deemed necessary on a consistent basis.
Actively participating in the marketing and sale of Border States
products and services.
Consistently providing responsive, quality service to meet and
exceed customer expectations.
Providing input to BSE personnel on customer needs or concerns
regarding pricing, inventory, products, competition and
procedures.
Coordinating with the Customer Financial Services staff to resolve
customer-billing problems resulting from errors in pricing,
shipping, delivery or other credit areas.
Providing input to the pricing and purchasing areas on product
evaluations, code descriptions, inventory management, pricing
development, and other related functions. Non-essential Functions
Attending sales meetings and training programs, as required.
May assist with sales meetings and trade shows, as needed.
May develop quotations and request bid or performance bonds for
customers within company profit objectives and guidelines. Wage
ranges from $24.00 - $34.00 SEA-04 WS-04 WS-LC Schedule Shift
start: 8:00AM Shift length: 9 hours 8:00pm - 5:00pm Benefits
Keywords: Border States Industries, Olympia , Inside Sales / Customer Service Rep, Other , Olympia, Washington
Click
here to apply!
|