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Mortgage Loan Servicing Officer I

Company: WSECU
Location: Olympia
Posted on: September 29, 2018

Job Description:

We look forward to reviewing your application! All applicants must include a resume. Visa sponsorship not available. Contact us at 1- ext. 11111 with any questions. We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local law. Working in WSECU's CUSO: One Washington Financial, you'll be our "go to" for providing support for our General Servicing Department of the Mortgage Division. WSECU is managing the hiring process for One Washington Financial. Please apply online at Your day might include:

  • Processing paid in-full real estate loan reconveyances and maintaining accurate records of paid-in-full loans
  • Processing real estate loan payoff demand/quote requests
  • Providing courier support with incoming and outgoing mail delivery
  • Working as an active member of the department telephone queue call group
  • Providing clerical support with documents custody filing and tracking What you would bring to the team:
    • High School graduate or equivalent, or greater
    • Minimum of two years of experience in an office environment, or in a retail or service-related position
    • Intermediate or greater proficiency in Microsoft Office applications, ability to master WSECU computer operating systems
    • Tactful, effective communication skills (listening, speaking, writing)
    • Ability to communicate information in a positive and diplomatic manner in person and over the telephone with patience, tact, diplomacy and professionalism
    • Basic accounting skills and knowledge and the ability to calculate debt ratios and loan repayment schedules
    • Ability to understand federal regulations and operating guidelines
    • Data entry experience Bonus points if you have:
      • Ability to accurately type 40 words per minute or more
      • Training in customer service, communication and accounting
      • Financial institution experience
      • Symitar software experience
      • Familiarity with the mortgage industry and mortgage related documents
      • FICS software experience
      • Mortgage servicing experience Where it's located: 330 Union Ave SE, Olympia WA 98501 When you'd work: Monday through Friday, full time, 8:30 am to 5:30 pm daily for this non-exempt position, with scheduling flexibility required to meet the needs of the department. How much you'll earn: $13.14 to $19.71 per hour, DOQ, with an excellent benefits package! Ind2

        Keywords: WSECU, Olympia , Mortgage Loan Servicing Officer I, Other , Olympia, Washington

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