OlympiaRecruiter Since 2001
the smart solution for Olympia jobs

Customer Support, Fraud Specialist I.

Company: Mommy Jobs Online
Location: Olympia
Posted on: June 15, 2019

Job Description:

This position is with Mommy Jobs Online, so please visit mommyjobsonline.com to apply and get registered on our site directly! Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLAMY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Olympia , Customer Support, Fraud Specialist I., Other , Olympia, Washington

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Customer Support Representative
Description: Customer Support Representative Mommy Jobs Online is recruiting for Customer Support Representatives to work remotely. As a member of our Trade Compliance Customer Support team you will be working in (more...)
Company: Mommy Jobs Online
Location: Lacey
Posted on: 06/27/2019

Family Medicine Physician (Tacoma, WA)
Description: Family Physician br Build a practice with purpose. br br Since our founding more than a century ago, Employer Health System has grown to become the largest community-based, locally governed not-for-profit (more...)
Company: MultiCare
Location: Tacoma
Posted on: 06/27/2019

Work From Home/Work Your Schedule
Description: Our fast-growing World-Wide Travel Agency is actively searching for highly motivated and Coachable people to work from home with our A rated company. Those wanting their home business, MUST ost
Company: Healthcare Inc.
Location: Kent
Posted on: 06/27/2019


Yard Worker
Description: Yard Worker FULL-TIME 15/hr Safely loading customers with materials in an efficient and courteous fashion. Maintain a knowledge of outside product codes for quick identification. Keep the yard clean (more...)
Company: Dunn Lumber Company
Location: Kirkland
Posted on: 06/27/2019

Family Medicine Physician (Olympia, WA)
Description: Family Physician br Build a practice with purpose. br br Since our founding more than a century ago, Employer Health System has grown to become the largest community-based, locally governed not-for-profit (more...)
Company: MultiCare
Location: Olympia
Posted on: 06/27/2019

Certified Nursing Assistant (CNA) - Tacoma
Description: We are seeking a reliable Certified Nursing Assistant CNA to join our growing team and conduct Resident Care Specialist duties. We are exceptionally team-oriented and truly believe our wonderful employees (more...)
Company: Nursevana
Location: Tacoma
Posted on: 06/27/2019

Front Desk Supervisor - The Westin Seattle - (19085914)
Description: Here's To Your Journey with Westin At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help (more...)
Company: Marriott International, Inc.
Location: Tacoma
Posted on: 06/27/2019

Processor
Description: Rich s has been able to pull off something rare
Company: Rich Products Corporation
Location: Tacoma
Posted on: 06/27/2019

Get New Contractor Work Today - Preview Leads In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Tacoma
Posted on: 06/27/2019

Staff RN - Allenmore Hospital ICU
Description: Better health care starts with you. br br Health care has changed a lot since Employer opened its first hospital more than a century ago. --And today, things are changing faster than ever. --But one (more...)
Company: MultiCare
Location: Tacoma
Posted on: 06/27/2019

Log In or Create An Account

Get the latest Washington jobs by following @recnetWA on Twitter!

Olympia RSS job feeds