Agency Director Seattle, Tacoma, WA

Company: Chubb
Location: Seattle
Posted on: June 2, 2025

Job Description:

JOB SummaryThe Agency Director (AD) is primarily responsible for driving overall executive direction of the Agency's performance in the assigned market(s), in premium & policyholder growth, organizational development, in accordance with Independent Agency policies and systems.The AD will manage and develop Agency Leaders (AL) in an assigned territory. The AD will also collaborate with ALs to support Agency Coordinators (AC) and Independent Agents (IA) to ensure each market is operated at optimum level in terms of production and sourcing & appointment of IAs.The AD will assist in the development and delivery of optional training and education initiatives for Agency Coordinators and Independent Agents.ResponsibilitiesExecutive Sales Direction

• Oversee the coordination of all aspects of sales, training, and operational support for all levels of their sales organization.
• Help establish the general direction of their assigned market(s). Assess and adapt plans and priorities to address service gaps and/or operational challenges.Sourcing & Development
  • Provide support to the ALs and ACs with sourcing prospective new Independent Agent candidates and independent agencies to sell Combined products.
  • Make recommendations on accepting/rejecting candidates for appointment as Independent Agents.
  • Work with ALs to identify targeted training needs.Administrative Support
    • Ensure customer service requests received at Market Office are handled appropriately.
    • Work with ALs to ensure administration and implementation queries are channeled appropriately.
    • Support ACs and Independent Agents with sales tools and their implementation.Other
      • Analyze and manage performance of all levels (Individual Sales Agents, Agency Leaders and Agency Coordinators) of the assigned territory.
      • Works with Carrier Compliance team to ensure that agency sales are done in compliant manner and in accordance with state regulators.
      • Serve as the main conduit to ask carrier for service and answering questions about operations and implementation.
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Keywords: Chubb, Olympia , Agency Director Seattle, Tacoma, WA, Executive , Seattle, Washington