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DSHS ALTSA Adult Family Home Licensor

Company: State of Washington
Location: Olympia
Posted on: June 6, 2021

Job Description:

If you are a health professional who is passionate about ensuring resident well-being and safety in community Adult Family Homes (AFH), Assisted Living Facilities (ALF), and Enhanced Services Facilities (ESF), DSHS has the profession for you.  

Based out of the Aging and Long-term Support Administration's Tumwater office, this field job as an Adult Family Home Licensor puts your master's degree and work experience in behavioral health to work in the SW WA region. You will be responsible for conducting onsite visits for state licensure to existing and new or potential AFH, ESF, ALF, and long-term care behavioral health facilities. Typically, you will travel individually and in teams, usually during the workweek, conducting inspections and investigations of adult family homes to ensure the health and safety of those living in these homes.  

This important role is part of the additional staffing plan to fulfill the Governor's Mental Health transformation initiative in building additional community capacity and extensive resource development within licensing and complaint investigation for licensed community long-term care settings. The initiative's goal is to ensure appropriate community-based care is provided in a manner that will support the stability of people discharged from state hospitals who have behavioral health needs and physical assistance needs related to activities of daily living, allowing them to remain in the community and reduce their need for re-hospitalization. 


Some of what you will do 

  • Conduct full inspections and complaint investigations in the AFH, ALF, and ESF environments, utilizing the licensing protocols and investigative pathways 
  • Provide quality oversight to ensure that licensing requirements are being met in specialized care settings by qualified caregivers
  • Utilizing complaint investigation protocols, manage workload to include preparation/planning, completion of inspections, completion of investigations, completion of written reports, data entry, and tracking assigned inspections and complaints to meet statutory and department timelines  
  • Conduct interviews with residents, resident family members, and other community representatives to obtain information regarding practices of providers and resident's satisfaction with the care and services provided  
  • Coordinate complaint investigation activities as needed with the Adult Protective Services, local law enforcement, Medicaid Fraud, Ombudsmen, and other state investigating agencies  
  • Recognize and analyze deficient practice and communicate with team members, providers, staff, residents, and families  
  • Evaluate care within parameters of state regulations and effectively communicate findings to facility providers
  • Act as a Peer Consultant on Behavioral Health issues 
  • Receive peer consultations from Allied Health Professionals and Nursing on multi-disciplinary issues
  • Participate in education, training, informal dispute resolution meetings, and administrative hearings  

Who should apply

Professionals from a behavioral health care facility background are preferred, but as a minimum those with a:

  • Master's degree in social work, speech pathology, occupational or physical therapy, psychology, special education, nutrition, sociology, or a related field, and two years of professional experience in planning, administering, licensing, monitoring or delivering social or health or behavioral health service programs. 
  • Or, a bachelor's degree in one of the above fields, and four years of professional experience in planning, administering, licensing, monitoring or delivering social or health or behavioral health service programs. 

Preferred knowledge, skills, and abilities:

  • Basic use of various databases to enter data and write required reports
  • Evaluation of behavioral health care and residential care services 
  • Ability to communicate effectively with management, peers, clients, and the public
  • Principles and practices of public health and professional behavioral health fields, community organization and resources, effective teaching methods, research and study methods

See why people like you chose careers with DSHS.

This job is classified as a Long-term Care Surveyor. This job is classified as a Long-Term Care Surveyor.  It is important to note that you will travel individually and/or in teams, usually during the workweek, but this may require continuous days of work beyond five days and outside the normal business hours. In addition, as an emergency designated position, reporting for duty on short notice, outside of normal work hours and days, at different duty stations, and temporarily performing work outside normal scope of duties are acceptable scopes of this job.

Interested?  With your application, please include:

  • A current resume,
  • List of references with current contact information that includes current or most recent supervisor and at least 2 professional references, 
  • And, a cover letter addressing how your training and experience qualifies you for this job.

Questions? Email bastrjl@dshs.wa.gov about 04966 or phone Jenny at 360-725-5810. To learn more about DSHS, go to www.dshs.wa.gov.

#WeAreHiring #flexibility #patience #WithYou        Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle.


Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384.


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Keywords: State of Washington, Olympia , DSHS ALTSA Adult Family Home Licensor, Other , Olympia, Washington

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